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Windows 7: Error message keeps appearing

15 May 2013   #21
mitchell65

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Can you do a screenshot showing the "Red" process please? Screenshots and Files - Upload and Post in Seven Forums


My System SpecsSystem Spec
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15 May 2013   #22
UsernameIssues

W7 Pro SP1 64bit
 
 

A process highlighted in red means that the process is exiting/ending. If you do not click on the button named "OK" in the window shown in the OP, then whatever process that is generating that window should not be exiting/ending.

awaiting screenshot :-)
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15 May 2013   #23
runedog

Windows 7 Professional x64
 
 

Sorry, it would not repeat but now it does got this:

Thanks again


Attached Thumbnails
Error message keeps appearing-01-may.-15-19.23.gif  
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15 May 2013   #24
UsernameIssues

W7 Pro SP1 64bit
 
 

So now we need to figure out what is making Thunderbird do this.

Use these steps to find the app that does not get along with Thunderbird.
Troubleshoot Application Conflicts by Performing a Clean Startup

Or it may just be an error within Thunderbird :-(
My System SpecsSystem Spec
16 May 2013   #25
runedog

Windows 7 Professional x64
 
 

Sorry for the delay, UK time I will try your suggestions today and thanks again.
Graham
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16 May 2013   #26
runedog

Windows 7 Professional x64
 
 

Right, tried performing the 'clean startup' but the error remains? I will try the next section to see if I can diagnose the issue.
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16 May 2013   #27
mitchell65

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

if you come to the conclusion that it might be aThunderbird specific problem, it might be an idea to go to this support:
https://support.mozillamessaging.com...-your-question
My System SpecsSystem Spec
19 May 2013   #28
runedog

Windows 7 Professional x64
 
 

Apologies for the delay in getting back. I was waiting for Mozilla tech to get back. They asked me to run Thunderbird in Safe Mode but, sadly the issue still exists.

Thanks
My System SpecsSystem Spec
19 May 2013   #29
mitchell65

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Then if Thunderbird Forum can offer nothing else perhaps it might be worth thinking about a different email program. How many email accounts have you got on Thunderbird? How about trying Windows Live Mail?
My System SpecsSystem Spec
19 May 2013   #30
mitchell65

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Just read through this thread again and see that in an earlier post you said:
"Actually I have found it is happening with any program I use to bring-in graphics?"
So does this error mesage come up when you are not using Thunderbird? What do you mean "Bring-in graphics?"
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 Error message keeps appearing




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