Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: How can I tell what causes a freeze on my pc?

15 May 2013   #1

Windows 7 Home Premium 64Bit
How can I tell what causes a freeze on my pc?

Recently I'm getting freezes from time to time, everything freezes up and not even the mouse cursor moves.
The pc never recovers from this even after 1 hour and eventually I have to turn it off and on again.

I checked the event log but it onyl contains information from the reboot and later, the actual freeze is not recorded.

I tried uninstalling some programs I know can cause things liek this (antivirus, media players, etc.) but since my pc has very bad wiring I am not sure if this will do any help.

Is there a way to tell what causes the freeze besides checking all of the hardware manually?


My System SpecsSystem Spec

15 May 2013   #2

W7 Pro SP1 64bit

You can try these steps:
Troubleshoot Application Conflicts by Performing a Clean Startup

And you can test in the safe mode.

Do you use software that lets you see the temperature of the CPU, GPU, HDD/SSD....?
My System SpecsSystem Spec
15 May 2013   #3


In addition work through these Troubleshooting Steps for Windows 7
My System SpecsSystem Spec

17 May 2013   #4

windows 7 home premiumm 64 bit
I have a similar problem

but what happens is that I can't type anything. I can click on links from sites and do everything else, but I can't type in an email or on a form. I have to restart the computer and then it's fine. Anyone have any ideas what causes this?
My System SpecsSystem Spec
17 May 2013   #5

Windows 7 Ultimate x86

i think it is hardware related n not program errors because the whole PC freezes n not a particular program. safe mode is always the first thing to use, see if it still freezes in safe mode. also, while in safe mode you can try using various maintenance tasks, i recommend using system tools to check hard drive for errors, then defragment. a quick solution also is going to advanced boot option (the one with safe mode etc) and choose 'use last good configuration that works'. quite a lot tips from others too above, for now, we'll see and wait for your next post.
My System SpecsSystem Spec
17 May 2013   #6


Try changing the keyboard or using the on-screen keyboard: Type without using the keyboard (On-Screen Keyboard)

Report back results of the Troubleshooting Steps.
My System SpecsSystem Spec
18 May 2013   #7

Windows 7 Ultimate Retail Box (64-bit installed) + Service Pack 1

Quote   Quote: Originally Posted by Megidolaon View Post
but since my pc has very bad wiring

That requires a bit more elaboration rather than just blowing past it and wondering why your PC is freezing up.

I'd get memtest CD and boot into it to check your RAM sticks, of course you did check those and reseat and made sure no dust or debris in the ram slots, already?
My System SpecsSystem Spec
18 May 2013   #8

windows 7 home premiumm 64 bit

Thanks for the input, and I will try this.
My System SpecsSystem Spec
27 Jun 2013   #9

Windows 7 Home Premium 64Bit

Ok, after taking ages to get a backup pc, then sending in my pc to repair and getting it back yet later, I finally got my new pc and the problem is still there.
The bad wiring has been fixed (I meant that the cables get squeezed by the case when I close it but not so much that they would break), also the power cable for the hd has been replaced with one that has multiple SATA compatible plugs, the previous one actually had a single SATA plug and 2 IDE plugs (yes, even though I bought the PC 2 month ago and the mainboard does not support IDE anyway).

I also got a STOP Error 0x00000050 today, when I tried to restart after the pc had frozen up again.
Could this be because of a faulty HD?

I'll try to check the HD in safe mode, is there also a way to check RAM in safe mode?
My System SpecsSystem Spec
28 Jun 2013   #10

Win 7 Pro 64-bit 7601

Please follow this tutorial and post the results in the BSOD section.

Try this.
Also, check the temps with HWMONITOR to see that it is not something overheating.

This is a tutorial for checking RAM
My System SpecsSystem Spec

 How can I tell what causes a freeze on my pc?

Thread Tools

Similar help and support threads
Thread Forum
Another Freeze of Win 7
Several days ago I posted a problem with my Win 7 computer (see specs) freezing up and not responding to my mouse or keyboard. Only solution was to user the power button to shutdown and restart the system. The original post was entitled Win 7 Freezes (Event Log attached) Well, it happened...
Hardware & Devices
Freeze ups
I am writing on behalf of a mate who is haveing problems. He has Windows 7 and every time he goes to his home page the page freezes up. It takes a long time to get moving again and when he does it freezes up again. His computer works completely normal in all other areas, it is just his Internet...
Hardware & Devices
ie7 freeze
dont know if windows has done an update or something, but this is my problem. I can be viewing a web page.I click to see another section or scroll down the page.I then get the swirling circle as its trying to load.It doesnt load, so I have to click th eback arrow and try again.Most times this...
Browsers & Mail
Freeze up
When I try to update any software I get the usual message asking permission to make changes to my computer. I click yes & the computer freezes. I get the same result when trying to modify user acct. control settings.
Performance & Maintenance
Mouse freeze - shut down freeze - BSOD
Hi! My not very technical brother bought a brand new ASUS G74S laptop a week ago. Two BSODs have occured since. First time: All we had done was changing the anti virus program in to avast! and installing all Windows updates. When my brother started Windows Media Player, it hanged during the...
BSOD Help and Support
Pc freeze during game then windows freeze at bootscreen
Hi friends, I was playing starcraft II today and for no reason my computer freezes up. After hitting the reset button it freezes up again at windows logo screen. Now im unable to boot any avg rescue, windows repair, recovery or installation always freezes up when loading files. Safe mode dont...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 14:03.

Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App