Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: User Acount error, can only log on in safe mode.

18 May 2013   #1
CGC

Windows 7 Proffessional
 
 
User Acount error, can only log on in safe mode.

Today after downloading and installing Avast Free, i received an error that said "windows has encountered a critical problem. windows will now log off" After that my computer was restarted and i was brought back to the Windows log on screen but even though my account name was there the picture that followed it was default (unlike the one I chose). When I enter my password there it says the user account does no exist, yet all of this works as normal in safe mode. If anyone could give me any ideas to try, it would be greatly appreciated.


My System SpecsSystem Spec
.
18 May 2013   #2
Sir George

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by CGC View Post
Today after downloading and installing Avast Free, i received an error that said "windows has encountered a critical problem. windows will now log off" After that my computer was restarted and i was brought back to the Windows log on screen but even though my account name was there the picture that followed it was default (unlike the one I chose). When I enter my password there it says the user account does no exist, yet all of this works as normal in safe mode. If anyone could give me any ideas to try, it would be greatly appreciated.
Did you create a restore point? If so, restore to it. If not, try uninstalling Avast using their utility;

avast! Uninstall Utility | Download aswClear for avast! Removal

HTH
My System SpecsSystem Spec
18 May 2013   #3
CGC

Windows 7 Proffessional
 
 

I did try to restore but every restore point I tried didn't complete and I received a message saying that the error was undefined. I also tried scanning for malware and found 1 infected file. Could malware have been the issue? Im convinced that the best solution would be to back-up my programs and files to an external hard drive and restoring to factory default.
My System SpecsSystem Spec
.

18 May 2013   #4
CGC

Windows 7 Proffessional
 
 

I deleted Avast and everything works fine now. Thanks for the advice. It seems that Avast can tend to disrupt windows by trying to scan behind it.
My System SpecsSystem Spec
Reply

 User Acount error, can only log on in safe mode.




Thread Tools




Similar help and support threads
Thread Forum
User Profile Service failed and can't get into Safe Mode
So this morning, pulling up my home PC, received a message: (Dell Inspiron 550) "The User Profile Service service failed the logon. User profile cannot be loaded." I do have a "Guest" profile that I can get into, although it is not administrative, and I never use it. Searching the net...
General Discussion
can't access User Accounts or log into Safe Mode or change anything
I received a message that I had logged into a temporary account and in order to save my work I had to change users. The problem is: I cannot do ANYTHING. If I log off and try to log on as a different user, the only active icon is my regular account (david) and the ADMIN icon is grayed...
General Discussion
Got 2 User Acount in 1 computer but i sure never create another user .
I create user Nobodies but when i check C:\Users i got folder game. http://i.imgur.com/YN9et97.png I think this a user too but i never create account game. When i check inside this folder i got something wrong like this http://i.imgur.com/v0tIMmx.png?1 is it virus or another my program make this...
General Discussion
Permission&Access&User Acount Woes
Permission is just my newest trouble! My computer crashed some weeks ago, & I never received a solution; I have Windows 7 Home Premium on, 32 bit, on a Toshiba Satellite laptop. It replaces one that was stolen from me; no frills is fine, but I have had many troubles! I am in exams online in...
Performance & Maintenance
Bsod at user screen unless in safe mode
These two files are all I have on whats going on..although I don't quite know what is going on... Dump, and Dxdiag for everything I have on specs. History: This computer is about 1.5 years old and about 4-6 months ago we had to install windows seven again (it expired..for an unimportant...
BSOD Help and Support
Domain/User acount problems (sbs 2008 and Win.7)
Hey all, thanks for your time. I have a quick question regarding user accounts. I seem to have a conflicting accounts that i don't really know how to fix... background: Domain: jonathanwes.local Computer name: MAUDIB Domain user name: Wesley Comp User...
Network & Sharing


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 03:45.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App