devrtl.dll error


  1. Posts : 14
    windows 7 x64
       #1

    devrtl.dll error


    My computer crashed, then when I rebooted I got this error

    c\Windows\SysWOW64\devrtl.dll has error, not designed to run on windows.....

    I'm in safe mode now. I can run the computer but have major problem with...
    explorer crashing
    everything is super slow

    i'm not getting the error now, but there is definitely a huge problem.
    I was going to do a system restore but there are no restore points on my computer.

    Sure hope someone can help. I'm desperate!!

    Thanks,
    Jenny
      My Computer


  2. Posts : 95
    Windows 7 Ultimate x64
       #2

    Hi Jenny

    I can feel your desperation from here ! lol

    What were you doing or what changes did you make just prior to this event occurring ?

    Do you have Adobe Acrobat X Pro installed on your PC ?

    Regards, Neil.
      My Computer


  3. Posts : 95
    Windows 7 Ultimate x64
       #3

    Jenny

    The file maybe corrupt for whatever reason.

    Here's a copy of the devrtl.dll (x86) (x64) files from my computer. Unzip and try replacing yours with these in your C:\Windows\System32 and C:\Windows\SysWOW64 Folders.

    Let us know if it helps and how you get on.

    Regards, Neil.
    devrtl.dll error Attached Files
      My Computer


  4. Posts : 14
    windows 7 x64
    Thread Starter
       #4

    I had just woke up and was on Chrome when it froze and then crashed (I leave the computer on at night since i wake up every 2 hours and usually get on it, then will reboot in the AM).
    Adobe Acrobat X Pro is not installed.
    Jenny
      My Computer


  5. Posts : 14
    windows 7 x64
    Thread Starter
       #5

    Thanks Neil!!
    I'll download it and let you know how it works!
    Jenny
      My Computer


  6. Posts : 14
    windows 7 x64
    Thread Starter
       #6

    Neil,
    I've run into a problem trying to replace the file. Saying..

    you need permission to perform this action

    I know how to run as administrator for programs, but how can I get permission to replace the file since I am the administrator?
    Jenny
      My Computer


  7. Posts : 95
    Windows 7 Ultimate x64
       #7

    Jenny

    Sorry for my delayed response. My internet speed has been slowed as I've exceeded my monthly allowance so it's at snail pace.

    Refer to this Tutorial link on creating a 'Take Ownership' shortcut so you can then replace those files.

    Take Ownership Shortcut

    Neil
      My Computer


 

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