Failed factory reset errors

I tried to restore my computer to factory defaults it does everything uts supposed to but when its done it restarts and just has a flashing dash in the upper left corner for hours
How do I fix this

You can try running Factory Recovery again from its partition at boot, using Recovery Disks you should have made as a backup, or order them from your Tech Support. If it fails when run from the disks try wiping the HD first.

But that's factory preinstalled Win7 which is an inferior install to begin with, larded with bloatware and useless duplicate utilities that have better versions built into Win7. That's why most tech enthusiasts won't run it but instead Clean Reinstall - Factory OEM Windows 7 following the steps in the blue link to get a perfect install.

The only thing I have us the restore cds from hp is their a way I can have microsoft send me a cd free if.I can prove I have that same os ?

The latest official installer is provided in the blue link tutorial along with tool to either burn it to DVD or write to flash stick to reinstall with the Product Key on the COA sticker.

So read the tutorial closely and ask back any questions so you get a perfect Clean Reinstall - Factory OEM Windows 7

I only have one computer and I'm on my phonr so u can read wats in links but can't do anything with drivers n os isos ect

The tutorial shows you everything you need to do to prepare and do the reinstall, including how to handle drivers. You may need to go to a friend's house or borrow a family member's laptop to do the preparation.

Be sure to download your wireless driver in your backup so you can get online to do all of your Updates after install, which will provide most of the rest of your drivers.

Have you tried running HP System Recovery by all the methods shown?

If the disks fail repeatedly when you follow the steps given, then try wiping the HD first with DBAN, Partition Wizard or if you have a Win7 Repair CD to boot into the Command Line run Diskpart Clean Command

Ok I'm getting a boot mgr error which is what I want but noa the problem is I.need a win 7 dvd/usb

Please respond to each suggestion I give you so I understand what you've tried. Read the blue links thoroughly.

Now which of the HP System Recovery methods shown in that tutorial have you tried?

Scratch thay dvd drive ain't working I need win7 usb darn

Find a way to download the ISO and the tool to write it to flash stick from Clean Reinstall tutorial.