Desktop Windows Manager stopped working after restart, other problems

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  1. Posts : 15
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    Desktop Windows Manager stopped working after restart, other problems


    So, it started about a month ago when I updated my Intel video card driver. The screen went black after it had been installed and I couldn't do anything so I restarted my laptop. As soon as I logged in, a window came up saying Desktop Windows Manager stopped working and was closed. Because of this, the Aero theme did not work and I could not see thro In addition to that, my Windows Movie Maker would close every time I attempted to open it up and this did not happen prior to DWM closing. About a week or so ago, my computer did an update and both problems were fixed. Then yesterday, I was using camstudio and clicked the wrong thing and my screen started to flash. I restarted my computer and both problems came back. Also, Firefox won't open and will crash every time unless I open it in safe mode. I'm not sure what other information you need such as error logs, so I'm just giving you this. Any help or tips will be greatly appreciated. Thanks!
      My Computer


  2. Posts : 6,285
    Windows 10 Pro X64
       #2

    How do you replace a video card on a laptop???
      My Computer


  3. Posts : 15
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #3

    Ztruker said:
    How do you replace a video card on a laptop???
    I didn't. I updated the driver, but I didn't replace it.
      My Computer


  4. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #4

    How exactly did you update the driver ?
    Intel right click your desktop and click on graphics properties,
    Go to Options and support and Help and support.
    You should see a hyperlink to obtain graphics driver updates.
    Also see this,
    http://answers.microsoft.com/en-us/windows/forum/windows_7-desktop/windows-7-aero-disabled-how-can-i-enable-it-again/aa760f0f-eec1-4a36-b212-c96130038d5c

    Enable desktop manager,
    http://answers.microsoft.com/en-us/windows/forum/windows_7-desktop/aero-troubleshooter-says-desktop-window-manager/82f1eb92-d371-407c-8118-bee158c3ccae
      My Computer


  5. Posts : 15
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #5

    ThrashZone said:
    How exactly did you update the driver ?
    I went here https://downloadcenter.intel.com/default.aspx and let it scan my laptop, then I downloaded and installed what they gave me for my video card.
    I have tried doing both of those suggestions, but neither of them worked.
      My Computer


  6. Posts : 6,285
    Windows 10 Pro X64
       #6

    How about a System Restore to before the last problem?
      My Computer


  7. Posts : 15
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #7

    Ztruker said:
    How about a System Restore to before the last problem?
    I haven't tried that yet. I'm not sure where to restore from. There was a critical Windows Update on the day the problem came back earlier in the day. I assume I'm supposed to restore from that point, correct? The only other restore point is an Windows Modules Installer install 6 days before.
      My Computer


  8. Lee
    Posts : 1,796
    Win 7 Pro x64, VM Win XP, Win7 Pro Sandbox, Kubuntu 11
       #8

    Restore to the point prior to updating the Video Card Driver. . .:)
      My Computer

  9.    #9

    Dell likely modified the Intel display driver so the best source for it is via Windows Updates after enabling Automatically get recommended drivers and updates for your hardware (Step 3). If not import it from the Dell Support Downloads webpage for your tag number.

    If you can't start Win7 then try booting into Safe Mode to System Restore to before the problem began, or run it from System Recovery Options via F8 Boot menu, the Win7 DVD or System Repair Disk.

    If these fail everything possible to start Win7 is included in Troubleshooting Windows 7 Failure to Start leading up to if necessary rescuiing your files to run Dell Windows 7 PC Restore or getting the superior Clean Reinstall - Factory OEM Windows 7 which I would do anyway if you've not done one yet and still have the inferior factory install.

    Dell provides an excellent hardware diagnostics you can run following this tutorial: Dell Diagnostics Utility - How to Run the. If it will run then the OEM Tools/Diagnostics partition on the HD is the only one I would save if/when you do the Clean Reinstall.
    Last edited by gregrocker; 23 May 2013 at 23:03.
      My Computer


  10. Posts : 15
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #10

    Lee said:
    Restore to the point prior to updating the Video Card Driver. . .:)
    Well, it was a while ago, and the restore points don't go back that far even when I checked the "Show more restore points" box. I realize now that I probably should've acted on this sooner, but it wasn't such a problem as it is now.
      My Computer


 
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