Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Desktop Windows Manager stopped working after restart, other problems

22 May 2013   #1
blue4fun

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Desktop Windows Manager stopped working after restart, other problems

So, it started about a month ago when I updated my Intel video card driver. The screen went black after it had been installed and I couldn't do anything so I restarted my laptop. As soon as I logged in, a window came up saying Desktop Windows Manager stopped working and was closed. Because of this, the Aero theme did not work and I could not see thro In addition to that, my Windows Movie Maker would close every time I attempted to open it up and this did not happen prior to DWM closing. About a week or so ago, my computer did an update and both problems were fixed. Then yesterday, I was using camstudio and clicked the wrong thing and my screen started to flash. I restarted my computer and both problems came back. Also, Firefox won't open and will crash every time unless I open it in safe mode. I'm not sure what other information you need such as error logs, so I'm just giving you this. Any help or tips will be greatly appreciated. Thanks!


My System SpecsSystem Spec
.
22 May 2013   #2
Ztruker

Windows 10 Pro X64
 
 

How do you replace a video card on a laptop???
My System SpecsSystem Spec
23 May 2013   #3
blue4fun

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Ztruker View Post
How do you replace a video card on a laptop???
I didn't. I updated the driver, but I didn't replace it.
My System SpecsSystem Spec
.

23 May 2013   #4
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

How exactly did you update the driver ?
Intel right click your desktop and click on graphics properties,
Go to Options and support and Help and support.
You should see a hyperlink to obtain graphics driver updates.
Also see this,
http://answers.microsoft.com/en-us/windows/forum/windows_7-desktop/windows-7-aero-disabled-how-can-i-enable-it-again/aa760f0f-eec1-4a36-b212-c96130038d5c

Enable desktop manager,
http://answers.microsoft.com/en-us/windows/forum/windows_7-desktop/aero-troubleshooter-says-desktop-window-manager/82f1eb92-d371-407c-8118-bee158c3ccae
My System SpecsSystem Spec
23 May 2013   #5
blue4fun

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by ThrashZone View Post
How exactly did you update the driver ?
I went here https://downloadcenter.intel.com/default.aspx and let it scan my laptop, then I downloaded and installed what they gave me for my video card.
I have tried doing both of those suggestions, but neither of them worked.
My System SpecsSystem Spec
23 May 2013   #6
Ztruker

Windows 10 Pro X64
 
 

How about a System Restore to before the last problem?
My System SpecsSystem Spec
23 May 2013   #7
blue4fun

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Ztruker View Post
How about a System Restore to before the last problem?
I haven't tried that yet. I'm not sure where to restore from. There was a critical Windows Update on the day the problem came back earlier in the day. I assume I'm supposed to restore from that point, correct? The only other restore point is an Windows Modules Installer install 6 days before.
My System SpecsSystem Spec
23 May 2013   #8
Lee

Win 7 Pro x64, VM Win XP, Win7 Pro Sandbox, Kubuntu 11
 
 

Restore to the point prior to updating the Video Card Driver. . .
My System SpecsSystem Spec
23 May 2013   #9
gregrocker

 

Dell likely modified the Intel display driver so the best source for it is via Windows Updates after enabling Automatically get recommended drivers and updates for your hardware (Step 3). If not import it from the Dell Support Downloads webpage for your tag number.

If you can't start Win7 then try booting into Safe Mode to System Restore to before the problem began, or run it from System Recovery Options via F8 Boot menu, the Win7 DVD or System Repair Disk.

If these fail everything possible to start Win7 is included in Troubleshooting Windows 7 Failure to Start leading up to if necessary rescuiing your files to run Dell Windows 7 PC Restore or getting the superior Clean Reinstall - Factory OEM Windows 7 which I would do anyway if you've not done one yet and still have the inferior factory install.

Dell provides an excellent hardware diagnostics you can run following this tutorial: Dell Diagnostics Utility - How to Run the. If it will run then the OEM Tools/Diagnostics partition on the HD is the only one I would save if/when you do the Clean Reinstall.
My System SpecsSystem Spec
23 May 2013   #10
blue4fun

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Lee View Post
Restore to the point prior to updating the Video Card Driver. . .
Well, it was a while ago, and the restore points don't go back that far even when I checked the "Show more restore points" box. I realize now that I probably should've acted on this sooner, but it wasn't such a problem as it is now.
My System SpecsSystem Spec
Reply

 Desktop Windows Manager stopped working after restart, other problems




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
windows desktop manager stopped working
I have a friends computer running windows 7 that comes up with "windows desktop manager stopped working" each time the computer is started. Another issue, which could be related is when you attempt to open a photo it says the .dll file for the program to view photos is gone(can't remember the...
BSOD Help and Support
Desktop Manager Stopped Working
Hi, I have just started receiving desktop manager error. It will not load my default color scheme. My pc had some problems a few days ago and I did a repair install and i thought every thing was ok, but today this error showed up. All drivers are up to date. Any ideas how to fix it? I ran sfc...
General Discussion
Desktop Windows Manager Session Manager not working properly
Hello So basically my windows Aero theme is not working. I can change to different themes and they change the background and sounds but I cannot change the color of my windows color. When I click on the "Window Color" from the Personalization option in Task Manager it does not give me the...
Customization
Desktop Windows Manager/Aero WON'T run.dwm.exe crash on restart
Help! Updated drivers via Dell, somewhere along the way Aero is gone, won't run. Upon start up, get message saying "DWM.exe has stopped working and has been closed/ A problem caused the application to stop working correctly, windows will notify you if there's a solution." Troubleshooters say...
Customization
Desktop Window Manager stopped working
HI I have just up-dated all my drivers using " Driver Update " and now when i try to open some programs i get a fatal error message and a message that " Desktop manager stopped working " Any help appreciated david stokes
Graphic Cards
"Desktop Window Manager stopped working and was closed"
I get this problem or error "Desktop Window Manager stopped working and was closed" every time I stay logged on but "switch users". When I come back to my user account, there are two messages on my taskbar that both say "Desktop Window Manager stopped working and was closed". I have uninstalled...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 21:31.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App