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#31
I tried to download the Microsoft Security Essentials and it wouldn't go.For some reason which I cannot explain, Revo downloaded after several attempts that always lead to "can't be downloaded". It showed up on my desktop and I clicked in to it an there it was. I was successful, with forced download, to eliminate the ATT-RC Self Help tool from my programs which was my objective all along. Along the way, when communicating with others, it was suggested that McAfee was in the way of downloading the Revo, so I removed it. It is part of my Cox subscription, so I don't pay anything extra for it. After I was able to remove the ATT thing, I went back to try to download the McAfee again and now that will not download. From what I gather from you guys is that is a good thing. I will heed your message about McAfee and opt for other forms/labels of protection. For now, everything seems to be OK that is though, my computer remains unprotected until I obtain another program. So, as far as re-installing windows 7, I will hold off on that.OK, here I go after which I'll get back to you.I don't know why you're being peddled MucAfee by your cable company, but we are the top authority on Win7 here (not your cable company) and we are trying to tell you it is the worst possible thing you can install on your PC.
It is so bad that like a virus it requires its own removal tool to fully uninstall it all, along with reboots. Did you run this when it was provided?
Simply removing the MucAfee infection is not enough, even with the removal tool. So when you said you are amenable to a reinstall I provided you with the steps to not only get a perfect Clean Reinstall but to keep it that way for as long as you stick with the tools and methods given in the blue link.
This is based on helping with tens of thousands of Win7 installs since before it was even released. Our collective knowledge and love of Win7 has made this the top tech forums online and in history, with the highest reputation and awards that can be achieved in the tech field.
If you're not quite ready to reinstall then install Microsoft Security Essentials and run a full scan, run a full Malwarebytes scan, a full scan with SUPERAntiSpyware.com - Downloads and Flush your DNS.
Disable all add-ons in your browsers except Flash, disable all Startups except AV and sync in msconfig>Startup and >Services after Hiding All MS Services.
Here are more Troubleshooting Steps for Windows 7 which will check over your system thoroughly and help you complete the others.