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Windows 7: Programs won't download.

22 May 2013   #1
Zuko53

Windows 7 upgraded from Vista 32bit
 
 
Programs won't download.

Greetings friends. Re: Windows 7. I have a program on my computer, ATT-RC Self Support Tool, and I cannot uninstall it normally. I understand than Revo tool will do the job but it won't download. I have tried other tools of the same nature and they too will not download.


My System SpecsSystem Spec
.
22 May 2013   #2
TwoCables

 

Quote   Quote: Originally Posted by Zuko53 View Post
Greetings friends. Re: Windows 7. I have a program on my computer, ATT-RC Self Support Tool, and I cannot uninstall it normally. I understand than Revo tool will do the job but it won't download. I have tried other tools of the same nature and they too will not download.
When you say "download", do you mean that you can't get it to download from the internet or you can't install it?
My System SpecsSystem Spec
23 May 2013   #3
Zuko53

Windows 7 upgraded from Vista 32bit
 
 

Quote   Quote: Originally Posted by TwoCables View Post
Quote   Quote: Originally Posted by Zuko53 View Post
Greetings friends. Re: Windows 7. I have a program on my computer, ATT-RC Self Support Tool, and I cannot uninstall it normally. I understand than Revo tool will do the job but it won't download. I have tried other tools of the same nature and they too will not download.
When you say "download", do you mean that you can't get it to download from the internet or you can't install it?
From the Internet website.
Revo has a free 30 day trial period for the RevoPro, so I hit the Download Now box and it appears to go thru the download process showing the time, etc. and when it finishes it says it could not download it.
My System SpecsSystem Spec
.

23 May 2013   #4
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

What user account are you using?
My System SpecsSystem Spec
23 May 2013   #5
Zuko53

Windows 7 upgraded from Vista 32bit
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
What user account are you using?
I am the administrator and as far as I know it's what I'm using.
My System SpecsSystem Spec
23 May 2013   #6
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

I would start scanning for malware if I couldn't download!
How are you trying to download - IE, Firefox, something else, ...?
Can you post a screen print of the error you see?
Screenshots and Files - Upload and Post in Seven Forums

Can you post a link to where you are trying to download from?
My System SpecsSystem Spec
23 May 2013   #7
FuturDreamz

Windows 8 Pro (32-bit)
 
 

what is your internet speed? if it's too slow it may be difficult to download large files without the use of a downloader
My System SpecsSystem Spec
23 May 2013   #8
Zuko53

Windows 7 upgraded from Vista 32bit
 
 

Quote   Quote: Originally Posted by DavidW7ncus View Post
I would start scanning for malware if I couldn't download!
How are you trying to download - IE, Firefox, something else, ...?
Can you post a screen print of the error you see?
Screenshots and Files - Upload and Post in Seven Forums

Can you post a link to where you are trying to download from?
There is no error posted. When I go to the Revo website, I simply hit the download button and I got a a screen where I hit run and it goes into the process of downloading and even shows the percentage of downloading done and when it hits the 100l percent, it says it could not be downloaded.
My System SpecsSystem Spec
23 May 2013   #9
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

McAfee
My System SpecsSystem Spec
23 May 2013   #10
TwoCables

 

Quote   Quote: Originally Posted by FuturDreamz View Post
what is your internet speed? if it's too slow it may be difficult to download large files without the use of a downloader
Slow or fast, it should still work. I once downloaded a file that was several hundred megabytes in size back when I had dial-up. Yeah it took a long time, but it worked.

Quote   Quote: Originally Posted by Zuko53 View Post
Quote   Quote: Originally Posted by DavidW7ncus View Post
I would start scanning for malware if I couldn't download!
How are you trying to download - IE, Firefox, something else, ...?
Can you post a screen print of the error you see?
Screenshots and Files - Upload and Post in Seven Forums

Can you post a link to where you are trying to download from?
There is no error posted. When I go to the Revo website, I simply hit the download button and I got a a screen where I hit run and it goes into the process of downloading and even shows the percentage of downloading done and when it hits the 100l percent, it says it could not be downloaded.
Which browser are you using?
My System SpecsSystem Spec
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