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Windows 7: the user profile service service failed the logon user profile cannot


28 May 2013   #1

Windows 7 Home Premium 64bit Service Pack 1
 
 
the user profile service service failed the logon user profile cannot

Hi Everybody,

I have an odd situation for my computer skills.

After few years today suddenly I got this error: the user profile service service failed the logon user profile cannot be loaded

I am in Windows 7 Home Premium and I have only one user account which is administrator too.

I am running in safe mode now and have already tried to fix it with the OPTION ONE To Fix the User Account Profile with no results.

I am trying to use the OPTION TWO but can't create a new account in safe mode, could you help me please


My System SpecsSystem Spec
.

28 May 2013   #2

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Hi MadMatt71 welcome to SevenForums

Have you taken a look at the tutorial below

User Profile Service failed the logon. User profile cannot be loaded.


See if you could create a User Account from the Command Prompt.

Open up an Elevated Command Prompt. Click on type in CMD inside Search Programs and Files. Right click on CMD under Programs (1) choose Run as administrator . On the User Access Control window click on the Yes button . Command Prompt opens up to C:\Windows\System32>_

Type this command below

net user /add useraccountname
press <ENTER>

Note   Note
useraccountname is the new user account you want to create


Then type in this command to add the newly created user name to the Administrators group

net localgroup administrators useraccountname /add
press <ENTER>
My System SpecsSystem Spec
28 May 2013   #3

Windows 7 Home Premium 64bit Service Pack 1
 
 

Hi VistaKing,

Thanks a million for the advice, I believe I was able to create a new account with admin level...let's see if I can follow through the entire OPTION TWO suggestion
My System SpecsSystem Spec
.


28 May 2013   #4

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

You're welcome . If you need any help just ask .
My System SpecsSystem Spec
28 May 2013   #5

Windows 7 Home Premium 64bit Service Pack 1
 
 

Hi VistaKing,

I have created a "new account admin" without password, then re-booted from safe mode and the new windows opening screen had 2 accounts: the new admin and the old admin.

I used the new admin account but I find the pc is quite slow and keeps asking the password of the old admin account,is it normal?

I tried- while logged-in with the new admin account to add/remove accounts from control panel with no success.

I would like to:
1) create a new account for day to day- standard account
2) transfer all files from old admin account to new admin account or standard account? what do you suggest?
3) cancel the old admin account that is corrupted

Is it the correct approach to fix the issue?
Could you assist me for those steps?

Thanks
My System SpecsSystem Spec
28 May 2013   #6

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

The standard admin account is that the hidden administrator or one you created ?

If its the one you created from first day of PC use . You may back up the data you needed like the folders Documents,Music,Videos, Pictures, and Favorites . Then delete the account and recreate a new one

:ADDED:

User Account - Delete

User Account - Create
My System SpecsSystem Spec
28 May 2013   #7

Windows 7 Home Premium 64bit Service Pack 1
 
 

yes the standard admin account is the one I created from first day of use. I've backed up the data on and external hard drive.
So I just need to delete the old admin account, let's see if the system allows me to do it from control panel.
My System SpecsSystem Spec
28 May 2013   #8

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Before we do that can you do the following

Open up a command prompt . By clicking on type in CMD inside the Search programs and files box and press <ENTER> key when you see CMD come up under Programs (1)

Type the following command

wmic useraccount get name,sid >UserAcounts.txt
press <ENTER>

Note   Note
Type useraccount as is not your account user account


Upload the UserAccounts.txt file with your reply . File should be in C:\Users\{your user account}
My System SpecsSystem Spec
28 May 2013   #9

Windows 7 Home Premium 64bit Service Pack 1
 
 

well the exact text I need to type is precisely:

wmic useraccount get name,sid>UserAcounts.txt

is that correct or should I change something?

and by the way this allows me to?
My System SpecsSystem Spec
28 May 2013   #10

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Exactly like that inside the command prompt .


From there we will then go into the registry and check something there .
My System SpecsSystem Spec
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 the user profile service service failed the logon user profile cannot




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