Need some help with a RunDLL problem

Page 1 of 2 12 LastLast

  1. Posts : 38
    MS Windows 7 Home Premium 64-bit SP1
       #1

    Need some help with a RunDLL problem


    For a few weeks now I have been having this message appear. There was a problem starting C:\Users\sarah. The specified module could not be found.
    It might just be a coincidence but after doing the system update, it was when it started to happen.

    Would really appreciate any help on how to resolve this.
    Thanks.
      My Computer


  2. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #2

    Have you tried safe mode or Safe mode with networking ?
    Totally shut down the machine/ Unplug and Hold the power button down for 30/ 45 seconds, (power drain)
    Plug back in and Power up and Tap the F8 key continuously until you see a black page with white text,
    Use the down arrow key to toggle to safe mode with networking/ hit the enter key.
    Login as usual,
      My Computer


  3. Posts : 38
    MS Windows 7 Home Premium 64-bit SP1
    Thread Starter
       #3

    Hi, I tried safe mode and I did not get the message come up. Still comes up when I start up as normal tho.
    Thanks, Sarah.
      My Computer


  4. Posts : 6,243
    win 7 ultimate32bit, Win8.1pro wmc 32bit
       #4

    Hi Shinra, Have you tried the system file checker to see if you have any corrupted files on the system SFC /SCANNOW Command - System File Checker Without knowing what the actual rundll file is thats all the help I can give , Sorry about that
      My Computer


  5. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #5

    Clean boot,
    http://support.microsoft.com/kb/929135
    What exactly updated on your system ?
      My Computer


  6. Posts : 38
    MS Windows 7 Home Premium 64-bit SP1
    Thread Starter
       #6

    Hi sorry did not reply sooner. I've been on holiday. Looking at install updates and the date they happened it was Microsoft update for Microsoft.NET framework 4 client profile there are quite a few and security update for Microsoft windows.
      My Computer


  7. Posts : 38
    MS Windows 7 Home Premium 64-bit SP1
    Thread Starter
       #7

    And Pebbly, I would do the system file checker, but in the instructions it says about a running the CD/DVD for windows and I don't have any thing like that. The laptop never came with any :/
    Sarah.
      My Computer


  8. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #8

    You don't need a Installation disc to run SFC /scannow within Windows 7 . You would need a disc if you want to run SFC /scannow outside Windows which is called offline .

    The command inside Command Prompt would be

    sfc /SCANNOW /OFFBOOTDIR=c:\ /OFFWINDIR=c:\windows
      My Computer


  9. Posts : 38
    MS Windows 7 Home Premium 64-bit SP1
    Thread Starter
       #9

    I have done the sfc /scannow a few times and it said it could find no problems.
      My Computer


  10. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #10

    Did you try a virus scan ?

    Run Malwarebytes

    Download Link MalwareBytes

    When the installation is done uncheck Enable free trial of Malwarebytes (see image below )



    Update the definitions and do a Quick scan

    On the Scanner tab:
    Make sure the "Perform Quick Scan" option is selected.
    Then click on the Scan button.
    If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
    The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
    When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
    Click OK to close the message box and continue with the removal process.
    Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
    Make sure that everything is checked, and click Remove Selected.
    When removal is completed, a log report will open in Notepad.
    The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
    Copy and paste the contents of that report in your next reply and exit MBAM.
      My Computer


 
Page 1 of 2 12 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 08:23.
Find Us