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Windows 7: Canon MP610 Pixma printer will not print text.

07 Jun 2013   #1
7leagueboot

Windows 7 Ultimate x64
 
 
Canon MP610 Pixma printer will not print text.

This applies to emails, PDF's, Word, PowerPoint, and Excel. However, if I convert the document to an image it prints perfectly. So far, I have replaced the black cartridges, reinstalled the driver, cleaned the heads, and restored Windows to 2 days ago just before this problem began, but still no change. Any ideas please?


My System SpecsSystem Spec
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07 Jun 2013   #2
maxie

windows 7 home 64bit
 
 

Hi there .... Have you done a printers self test ? Also what happens if you change the colour of the text ?
My System SpecsSystem Spec
07 Jun 2013   #3
7leagueboot

Windows 7 Ultimate x64
 
 

Yes, I ran the diagnostic utility and everything printed correctly on the test sheet. I have not attempted to change the colour of the text because that would only be a workaround for a document I created myself. In this case I need to print out invoices received in PDF format.
My System SpecsSystem Spec
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07 Jun 2013   #4
maxie

windows 7 home 64bit
 
 

Which PDF printer program you are using ? Have you tried using another one ?
My System SpecsSystem Spec
07 Jun 2013   #5
7leagueboot

Windows 7 Ultimate x64
 
 

I use Nitro PDF v8.0 but have also tried Nitro PDF reader v3.0. But it is not the PDF software that is the cause because the same thing happens when trying to print text in mails, Word, Excel, and even Notepad. Strangely, it has no problem printing images including the colour black.
My System SpecsSystem Spec
07 Jun 2013   #6
maxie

windows 7 home 64bit
 
 

Yeah very strange indeed ..... Dont suppose you have any older Restore points you could use
My System SpecsSystem Spec
07 Jun 2013   #7
7leagueboot

Windows 7 Ultimate x64
 
 

I do have but before trying that I should point out that I have just effected a deep flushing of the heads and after testing again there is absolutely no sign of the colour black, not even in images. I'm thinking maybe the heads are dead. What do you think?
My System SpecsSystem Spec
07 Jun 2013   #8
maxie

windows 7 home 64bit
 
 

Could well be .... Try another self test .... If you have more Black ink replace it ..... Where did you get your Ink from ?
My System SpecsSystem Spec
07 Jun 2013   #9
7leagueboot

Windows 7 Ultimate x64
 
 

The cartridges are genuine Canon. Running the self test has drained the large one by 25% and the smaller one by approx 15% but it still won't print black. As it is 2 years old now I suppose replacing the head is no longer an option?
My System SpecsSystem Spec
07 Jun 2013   #10
maxie

windows 7 home 64bit
 
 

I would imagine the cost of replacing the head would be high .... Also have to consider that it might just not solve the problem ..... Printers are not that expensive its the Ink is the problem .... How ever if you do decide to replace the printer .... And you do a lot of printing if i was you i would consider a Laser printer.
My System SpecsSystem Spec
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 Canon MP610 Pixma printer will not print text.




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