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#1
Encryption suddenly denied
I'm using the file encryption (required by my work) on Win 7 Pro 64 bit.
I suddenly am being denied access to my files. It happened after my admin changed my password from within the admin account, which is not the same account associated with the encryption. My best thought is that the encryption key (password) was not changed when the admin changed the password from their side.
The certificates are all on the computer, I can access them, but it doesn't help. I have a backup of the encryption certificates, but it is not accepting what we definitely believe the password (key) to be. So something very odd is going on.
Note that when I log on to my account, the process lsass.exe uses 50% cpu usage for about 30 seconds, which does not usually happen at logon. So I assume that it is looking for some kind of encryption info, but not finding it.
Is there some way to find out what lsass.exe is doing, and thus try to troubleshoot what info it doesn't have?
I have already tried running "dpapimig.exe" in CMD, which is supposed to update the encryption to the current password, but this doesn't help.