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computer will not load login screen after failed Windows Update Instal
Hi Guys at SevenForums Im back again(i know you guys are tired of me, lol)! O.K., here goes:
first, I got an alert from the action center saying I have a virus( although i know it would be helpful, i do not remeber the virus' name, sorry), it showed the name, and suggested i remove it. So i downloaded mbam, installed it, updated it, and ran it. it discovered 1 moderate, 3 low risk infections so I removed them all. I ran a quick scan afterwards to confirm the system was clean...and system was clean. ( I also ran a quick scan with VIPRE Internet Security 2013 and found 0 infections)
second, I received a windows update alert saying there were updates available. I figured that would be a good idea right about now to fully update my system with any vulnerability releases, so i let them download, but i always choose when to install them. They completed download and were "ready" for install. so I shutdown the computer so it can install the updates. So far, all textbook stuff right?
Here's where it got tricky...
O.K. so third, it gets to the windows screen, but the login screen never appears just the mouse cursor. I chalk it up to the updates now being configured,...so I wait...and wait...and wait. So now its been 15 min and things are not looking textbook at this point. the display is still showing a black screen and I notice the HDD light is not flashing, so its not crunching. Since no data was being crunched I figured it safe to power down and retry, but the power button wasnt working, so i had to press and hold it. I know that could cause issues if overused but my system was completely unresponsive otherwise(except for the mouse cursor).
fourth, I cut the machine back on waited for windows to load, hoping a reset would clear the cobwebs, but when it got to the login/on screen it still wouldn't load up! OMFG!
fifth, I created a windows 7 usb, ran system restore and got a "can't do" error for every restore point. i ran startup repair it said if found "no startup issues", and the system cant login from safe mode either. I'M SCREWED!
I really hate to reinstall Microsoft Doors, haha, my drivers are so hard to locate them all online for my system.
- Is this a malware or Windows update issue?
- Is there a way I can recopy or replace the system files that are present with ones from a install or repair disc?
- Is this a MBR issue?
- Any solutions you 7 Guru's can conjure wil be immensely appreciated...
Thanks again from the long-winded,
Fedaru
and thanx agn.