Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Intermittent freezing and unfreezing

14 Jun 2013   #1
angelmichu

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Intermittent freezing and unfreezing

***UPDATED POST IN PAGE 2***LINK TO .dmp FILE***


Hi everyone,

I just built my new PC about a month ago and I've noticed an issue that doesn't happen all the time. I've narrowed it down to it happening only after my computer has been idle for an extended period. The idle time may vary. Sometimes its been idle for 2 hours and it happened, other times for longer than that, other times it doesn't happen even after 6-7 hrs of being idle.

So I may get intermittent freezing and unfreezing = my computer freezes for 6 seconds (the last 2 times I timed it) and then unfreezes and it may remain unfrozen for a 1-5 mins before freezing again.

When this problem happens I also get a visual inconsistency = When I move my mouse cursor and it causes it to change from the arrow, to the hand, or to the I, it wont turn back to the arrow unless I move it over something that causes it to do so. Also, it prevents me from increasing the size of a not fully maximized window. My mouse cursor just jumps above or below the edge, but it wont let me grab the edge.

Let me know what I can do to provide you guys with more info.

I updated my system specs.

UPDATED POST IN PAGE 2***


My System SpecsSystem Spec
.
14 Jun 2013   #2
x BlueRobot

 

Let's start with the most basic, firstly run a quick scan with any AV suite you have currently installed, if you don't have any active AV protection, then my suggestion would be to install and fully update with Microsoft Security Essentials.

Then complete scans with Malwarebytes and SuperAntiSpyware.

information   Information
Remember to install the free version of Malwarebytes not the free trail; untick the free trial box during installation.
My System SpecsSystem Spec
14 Jun 2013   #3
angelmichu

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I ran both of those already. Didn't detect anything. I use Avast btw.
My System SpecsSystem Spec
.

14 Jun 2013   #4
YoYo155

Windows 10
 
 

Are you using the 320.18 nVidia driver?

if so try reverting back to 314 or even 306.
My System SpecsSystem Spec
15 Jun 2013   #5
angelmichu

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Im using the 320.18. Should I manually uninstall this driver before installing the 314?

Also, Im using the new Asus monitor of 144hz connected with a display port cable. Just thought I'd mention that just in case its something about those 2 things.

Oh and I wanted to say as well: I was told to upgrade my SSD's firmware which was 040H and I changed it to 070H and the issue happened again anyway.
My System SpecsSystem Spec
15 Jun 2013   #6
YoYo155

Windows 10
 
 

Yes it;s recommended you uninstall the current one then go into safe mode and use driver sweeper to clean any left over from the current driver.
While installing the "new" driver choose the "preform a clean install" option .
My System SpecsSystem Spec
15 Jun 2013   #7
angelmichu

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Ok so, I was looking around in my event viewer (forgot to do this before) and I've noticed an error that I get every day called WMI. The error number it gives me every time is: 0x80041003

I ran a windows WMI Diagnosis Utility and it obviously said that there are a lot of errors but I don't understand anything of what was reported.

I attached the result that I got. Please let me know whats going on here and if that's what's causing my system to freeze and unfreeze after idle periods.
My System SpecsSystem Spec
15 Jun 2013   #8
x BlueRobot

 

Personally, I've never used the WMI Diagnosis Utility and have never read the log before, but from reading the log, I was able to see a few possible causes.

Firstly, there appears to be something wrong with your registry, have you made any alterations or used any PC Performance/Optimizers or Registry Cleaners?

Code:
28882 10:51:04 (0) ** Unexpected, wrong or missing registry key values: ................................................................... 1 KEY(S)!
28883 10:51:04 (0) ** INFO: Unexpected registry key value:
28884 10:51:04 (0) **   - Current:  HKLM\SOFTWARE\Microsoft\WBEM\CIMOM\Logging (REG_SZ) -> 0
28885 10:51:04 (0) **   - Expected: HKLM\SOFTWARE\Microsoft\WBEM\CIMOM\Logging (REG_SZ) -> 1
Why have you disabled your UAC? I strongly suggest you enable the UAC again, following these instructions - User Account Control - UAC - Change Notification Settings

Code:
28735 10:51:04 (0) ** INFO: User Account Control (UAC): ................................................................................... DISABLED.
My System SpecsSystem Spec
15 Jun 2013   #9
angelmichu

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I dont remember doing any of those things. The only thing I did when I set up my PC was to make user folder to be on drive D instead of C. Is that what it is?
My System SpecsSystem Spec
15 Jun 2013   #10
x BlueRobot

 

I wouldn't say so, have you tried a System Restore before this problem happened? Backup any important files and data before you perform the restore.

I would also suggest performing a deeper scan of your system for any malicious programs or activity:
My System SpecsSystem Spec
Reply

 Intermittent freezing and unfreezing




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Mouse on Windows 7 Professional x64 Continually freezing & unfreezing
Okay, so my mouse... Seemingly at random will freeze for about 8-10 seconds or so, make a Windows error sound like "tee-dunk", and then work for 1-2 seconds, and then go back to freezing and then wash rinse, and repeat until I finally get aggravated enough to restart my computer which seems to be...
Hardware & Devices
Intermittent Freezing Requires Daily Restart
I recently put together a new build and am having an issue where after my computer has been on for more than a day or so, it starts exhibiting persistence input lag/freezing. Basically every 10-15 seconds it locks up for 3-4 seconds. If I start a 3D game in this state its even worse, as it'll...
BSOD Help and Support
Random freezing for a few seconds, intermittent
The past couple of days I've had this problem. Everything freezes for a few seconds, can't move the mouse or do anything. The fans in my computer have been noisy recently, I don't know if it's the GPU or the CPU though. I assume that's something to do with the hot weather here at the moment? I...
General Discussion
Intermittent Application Freezing - Resolves itself in 2-5min
Hey there! ***EDIT*** DSKCHK is being run upon boot now. It says it is deleting corrupt portions and repairing disk sectors but I am still getting the freezing, its just less severe now. I am also unable to shut down the computer without doing a hard shutdown. I've had my PC for around...
General Discussion
intermittent problem I am having with the system freezing
Just want to say thanks to all who posted on this thread...this is the most useful guidance I can find on this problem. I also want to add this one tip...if you launch IE from the Taskbar (in Win 7), unpin it and go to Start, look for IE 64bit and pin that. I have a new Lenovo Thinkpad that...
BSOD Help and Support
Intermittent Freezing/Crashing - only 1 BSOD
Hi guys, I'm new to this forum. In the past when I would search Google this forum has provided valuable incite into resolving issues. I have one of which I do not know the culprit and am coming here to see if someone could help. I built a new PC and I've been having intermittent freezing issues...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:35.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App