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Windows 7: My computer does not reconize a zip file

19 Jun 2013   #1
artkeller

Windows 7 Home Premium
 
 
My computer does not reconize a zip file

My computer does not recognize a zip file. Canon sent me a firmware for my camera. I downloaded the zip, right clicked and there was no zip unpack. I double clicked and it has crashed my computer. The file is "eos6d-v113-win" I am running Windows 7 home premium 64bit and IE 10. Thanks for any help. Art


My System SpecsSystem Spec
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19 Jun 2013   #2
MilesAhead

Windows 7 32 bit
 
 

I would look on the Canon site for the file and see if it has an MD5Sum for it. Then use an MD5Summer program to compute the MD5 of the file you have. If it doesn't match the MD5 string, it's corrupted.

There are many free MD5 programs on the web for download. Also many file managers have the function built in. I wrote this one:
http://www.softpedia.com/get/System/.../MD5Hash.shtml

but there are many to choose from.
My System SpecsSystem Spec
19 Jun 2013   #3
artkeller

Windows 7 Home Premium
 
 
My computer does not reconize a zip file

Thank you for your reply. There are over twenty camera sites that have discussed the download and no problems with anyone. I was thinking that the file extension may not be recognized by my computer as a zip file. Everyone that right clicked on the file had unzip as an option. Mine doesn't. Thanks for your thoughts. Art
My System SpecsSystem Spec
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20 Jun 2013   #4
bobafetthotmail

Win 7 Pro 64-bit 7601
 
 

he means that your computer made a mistake when downloading, and the file might be corrupt, damaged.

Sometimes, happens. Download the package again and try another time.
My System SpecsSystem Spec
20 Jun 2013   #5
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by artkeller View Post
My computer does not recognize a zip file. Canon sent me a firmware for my camera. I downloaded the zip, right clicked and there was no zip unpack. I double clicked and it has crashed my computer. The file is "eos6d-v113-win" I am running Windows 7 home premium 64bit and IE 10. Thanks for any help. Art
Can you successfully open any other zip file?
My System SpecsSystem Spec
20 Jun 2013   #6
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

My System SpecsSystem Spec
20 Jun 2013   #7
MilesAhead

Windows 7 32 bit
 
 

Also it's good to have a 3rd party tool like 7-zip. That way you can try both. If 7-zip works and the built-in doesn't, you know it's likely to be a Windows problem. If they both fail it's more likely the zip file.
My System SpecsSystem Spec
22 Jun 2013   #8
artkeller

Windows 7 Home Premium
 
 
computer doesn't recognize a zip file

Thanks for all of the great suggestions. I am in Paris for a month with my iPad. My computer is in SoCal. I'll try the tips when I get back. Thanks again. Art
My System SpecsSystem Spec
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 My computer does not reconize a zip file




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