Can never connect when setting up new laptop

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  1. Posts : 3,300
    Win7 Home Premium 64x
       #11

    Also, what router are you using?

    if you are using netgear, use this tutorial to try to connect to your router when wired:
    If You Cannot Log on to Your Router

    If it prompts you for a password, and you haven't set one up, use the default: Default Password for NETGEAR Devices

    (if you are using something else like linksys or belkin, there are tutorials for these steps online comparable to these)


    After you get in to the router settings page, you can either reset it to default settings or look for "allowed devices" and make sure connections are allowed from any device (or if you prefer, add the mac address of the laptop you are trying to add)

    Not sure if this is your problem (router only allowing certain machines access) or not, but wanted to post just in case.
      My Computer


  2. Posts : 5,795
    Windows 7 Ultimate x64 SP1
       #12

    When you say they wouldn't connect, were the drivers loaded at that time? I always keep my drivers updated and stored on a flash drive, so a clean install doesn't need to hit the internet until I have all my hardware installed and functioning.
      My Computer

  3.    #13

    Are you enabling Automatically get recommended drivers and updates for your hardware (Step 3) when you plug in your ethernet cable or try to connect using Wifi after install? This is needed to let Win7 auto-install the driver or scan for other needed drivers via Windows Update after getting online.
      My Computer


 
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