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Windows 7: Pc freezing for a minute then ok - happening often 2different installs

21 Jun 2013   #1
curt01bios

windows 7 ultimate 64-bit
 
 
Pc freezing for a minute then ok - happening often 2different installs

Hi All,

Let me begin by thanking you in advance-

Ok I have a a custom build computer for ages now no hardware change- all of a sudden i begin getting freezes, mainly while watching videos online- i hear the sound in the background but mouse wont move and sound is laggggggingggggg after a minute or 2 it seems to sort itself and work ok does not reboot or anything.

this is what i know, i had a mouse, which upon every restart would need unplugging and plugging back into the usb for windows to detect?

this mouse has since been replaced and works fine now but doesnt seem to help the problem of freezing-

I did try to disable the gigabyte azalia codec in the bios, and i didnt have the problem again>? weather this was lucky (only had it disabled a day) the problem when thats disabled windows doesnt pick up any hardware to play sound, so had to re-enable -?

Im just trying to find out what the problem is so i dont go buying a sound card for no reason?

I WOULD JUST ADD THE LAST TIME THIS HAPPEND I QUICKLY CHECKED THE WINDOWS EVENT VIEWER AND THERE WERE 4 MESSAGES ALL RELATING TO SYSTEM SECURITY PROTECTION at the time the error happened? not sure if they were just after or just before as computer froze for 2 minutes


i ALSO RAN SINOLOG - HERE IS A COPY OF WHAT I CAME UP WITH

System Investigator by Olrik
Log Created On: 1534_21-06-2013
SINO Version: 3.1.0.0

Total RAM: 4094 MB | Free RAM: 2307 MB | Pagefile Size: 2000 MB
C: | 239981 MB out of 299999 MB Free | Local Fixed Disk
D: | 122800 MB out of 476836 MB Free | Local Fixed Disk
E: | 176841 MB out of 176936 MB Free | Local Fixed Disk
F: | None | CD-ROM Disc
G: | None | CD-ROM Disc

<<<< System Information >>>>

Computer Name: MONSTEROO-PC
Username: Monsteroo
Language Setting: ENG
Windows Directory: C:\Windows
Windows Version: Windows 7 Service Pack 1
UAC Status: On
Windows Mode: Normal

<<<< Last 5 Application Errors or Warnings >>>>

Computer Name: Monsteroo-PC | ID: 10 | Source: WinMgmt | Type: Error | Date: 21-6-13 14:29:10 | Log: Application
Message: <The description for Event ID ( 10 ) in Source ( u'WinMgmt' ) could not be found. It contains the following insertion string(s):u'//./root/CIMV2, SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99, 0x80041003'.>
Computer Name: Monsteroo-PC | ID: 10 | Source: WinMgmt | Type: Error | Date: 21-6-13 13:19:58 | Log: Application
Message: <The description for Event ID ( 10 ) in Source ( u'WinMgmt' ) could not be found. It contains the following insertion string(s):u'//./root/CIMV2, SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99, 0x80041003'.>
Computer Name: Monsteroo-PC | ID: 10 | Source: WinMgmt | Type: Error | Date: 21-6-13 13:10:52 | Log: Application
Message: <The description for Event ID ( 10 ) in Source ( u'WinMgmt' ) could not be found. It contains the following insertion string(s):u'//./root/CIMV2, SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99, 0x80041003'.>
Computer Name: Monsteroo-PC | ID: 10 | Source: WinMgmt | Type: Error | Date: 21-6-13 11:40:1 | Log: Application
Message: <The description for Event ID ( 10 ) in Source ( u'WinMgmt' ) could not be found. It contains the following insertion string(s):u'//./root/CIMV2, SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99, 0x80041003'.>
Computer Name: Monsteroo-PC | ID: 10 | Source: WinMgmt | Type: Error | Date: 21-6-13 7:47:57 | Log: Application
Message: <The description for Event ID ( 10 ) in Source ( u'WinMgmt' ) could not be found. It contains the following insertion string(s):u'//./root/CIMV2, SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99, 0x80041003'.>
<<<< Last 5 System Errors or Warnings >>>>

Computer Name: Monsteroo-PC | ID: 1014 | Source: Microsoft-Windows-DNS-Client | Type: Warning | Date: 21-6-13 14:28:13 | Log: System
Message: Name resolution for the name wpad.home timed out after none of the configured DNS servers responded.


Computer Name: Monsteroo-PC | ID: 4001 | Source: Microsoft-Windows-WLAN-AutoConfig | Type: Warning | Date: 21-6-13 13:25:39 | Log: System
Message: WLAN AutoConfig service has successfully stopped.




Computer Name: Monsteroo-PC | ID: 4001 | Source: Microsoft-Windows-WLAN-AutoConfig | Type: Warning | Date: 21-6-13 13:16:49 | Log: System
Message: WLAN AutoConfig service has successfully stopped.




Computer Name: Monsteroo-PC | ID: 4001 | Source: Microsoft-Windows-WLAN-AutoConfig | Type: Warning | Date: 21-6-13 13:7:13 | Log: System
Message: WLAN AutoConfig service has successfully stopped.




Computer Name: Monsteroo-PC | ID: 4001 | Source: Microsoft-Windows-WLAN-AutoConfig | Type: Warning | Date: 21-6-13 10:30:26 | Log: System
Message: WLAN AutoConfig service has successfully stopped.




<<<< Special Events >>>>

- Provider

[ Name] Microsoft-Windows-Security-SPP
[ Guid] {E23B33B0-C8C9-472C-A5F9-F2BDFEA0F156}
[ EventSourceName] Software Protection Platform Service

- EventID 900

[ Qualifiers] 16384

Version 0

Level 4

Task 0

Opcode 0

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2013-06-21T14:09:11.000000000Z

EventRecordID 2023

Correlation

- Execution

[ ProcessID] 0
[ ThreadID] 0

Channel Application

Computer Monsteroo-PC

Security


EventData

any and all help would be much appriciated


(i have tried 2 installs on 2 seperate drives ) error carries

THIS IS THE SECOND


- System

- Provider

[ Name] Microsoft-Windows-Security-SPP
[ Guid] {E23B33B0-C8C9-472C-A5F9-F2BDFEA0F156}
[ EventSourceName] Software Protection Platform Service

- EventID 1066

[ Qualifiers] 16384

Version 0

Level 4

Task 0

Opcode 0

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2013-06-21T14:09:12.000000000Z

EventRecordID 2024

Correlation

- Execution

[ ProcessID] 0
[ ThreadID] 0

Channel Application

Computer Monsteroo-PC

Security


- EventData

C:\Windows\system32\sppwinob.dll, msft:spp/windowsfunctionality/agent/7.0, 0x00000000, 0x00000000 C:\Windows\system32\sppobjs.dll, msft:rm/algorithm/phone/1.0, 0x00000000, 0x00000000 C:\Windows\system32\sppobjs.dll, msft:rm/algorithm/pkey/2005, 0x00000000, 0x00000000 C:\Windows\system32\sppobjs.dll, msft:spp/TaskScheduler/1.0, 0x00000000, 0x00000000 C:\Windows\system32\sppobjs.dll, msft:spp/volume/services/kms/1.0, 0x00000000, 0x00000000 C:\Windows\system32\sppobjs.dll, msft:spp/volume/services/kms/licenserenewal/1.0, 0x00000000, 0x00000000



THIS IS THE 3RD

- Provider

[ Name] Microsoft-Windows-Security-SPP
[ Guid] {E23B33B0-C8C9-472C-A5F9-F2BDFEA0F156}
[ EventSourceName] Software Protection Platform Service

- EventID 1003

[ Qualifiers] 16384

Version 0

Level 4

Task 0

Opcode 0

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2013-06-21T14:09:12.000000000Z

EventRecordID 2025

Correlation

- Execution

[ ProcessID] 0
[ ThreadID] 0

Channel Application

Computer Monsteroo-PC

Security


- EventData

55c92734-d682-4d71-983e-d6ec3f16059f
1: 022a1afb-b893-4190-92c3-8f69a49839fb, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )] 2: 436cef53-8387-4692-bb4a-9492cd82260e, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )] 3: 57a232fe-0931-48fe-9389-e4586967c661, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )] 4: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8, 1, 1 [(0 [0xC004E003, 0, 0], [( 1 0xC004F057 0 0 msft:rm/algorithm/bios/4.0 0x00000000 0)(?)( 1 0xC004F057 0 0 msft:rm/algorithm/bios/4.0 0x00000000 0)(?)(?)(?)])(1 )(2 [0x00000000, 0, 1], [(?)( 5 0x00000000 30 37320)( 1 0x00000000 0 0 msft:rm/algorithm/flags/1.0 0x00000000 0)(?)(?)(?)])] 5: 8ec16e01-e86f-415f-b333-1819f4145294, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )] 6: a0cde89c-3304-4157-b61c-c8ad785d1fad, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )] 7: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )] 8: b2c4b9f6-3ee6-4a2a-a361-64ad3b61ded5, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )] 9: bba42084-cacd-4ad4-b606-9f3d6c93b2c5, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )] 10: c619d61c-c2f2-40c3-ab3f-c5924314b0f3, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )] 11: cfb3e52c-d707-4861-af51-11b27ee6169c, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )] 12: 4a8149bb-7d61-49f4-8822-82c7bf88d64b, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )] 13: afd5f68f-b70f-4000-a21d-28dbc8be8b07, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]



AND 4TH
- System

- Provider

[ Name] Microsoft-Windows-Security-SPP
[ Guid] {E23B33B0-C8C9-472C-A5F9-F2BDFEA0F156}
[ EventSourceName] Software Protection Platform Service

- EventID 902

[ Qualifiers] 16384

Version 0

Level 0

Task 0

Opcode 0

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2013-06-21T14:09:13.000000000Z

EventRecordID 2026

Correlation

- Execution

[ ProcessID] 0
[ ThreadID] 0

Channel Application

Computer Monsteroo-PC

Security


- EventData

6.1.7601.17514


My System SpecsSystem Spec
.
21 Jun 2013   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Based on those .dll errors, Please do this :

1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click Copy - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the tool here in your next reply
My System SpecsSystem Spec
04 Feb 2014   #3
littlesofa0

Windows 7 Ultimate x64
 
 

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-2TYXR-64GBH-XW99R
Windows Product Key Hash: m+5KO8yg5uVl9CwJOiBaRyZwRjA=
Windows Product ID: 00426-293-5211525-85447
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {98B5486D-8670-4623-9DDB-0599E01DB9F1}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{98B5486D-8670-4623-9DDB-0599E01DB9F1}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-XW99R</PKey><PID>00426-293-5211525-85447</PID><PIDType>5</PIDType><SID>S-1-5-21-3563903886-4014917005-3029548940</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7640</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V13.5</Version><SMBIOSVersion major="2" minor="7"/><Date>20130917000000.000000+000</Date></BIOS><HWID>07383707018400F2</HWID><UserLCID>041D</UserLCID><SystemLCID>041D</SystemLCID><TimeZone>Västeuropa, normaltid(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Programlicenstjänstens version: 6.1.7601.17514
Namn: Windows(R) 7, Ultimate edition
Beskrivning: Windows Operating System - Windows(R) 7, RETAIL channel
Aktiverings-ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
Program-ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Utökat produkt-ID: 00426-00170-293-521152-00-1053-7601.0000-0312014
Installations-ID: 011426714411859065873901267274272715670320377452314403
URL till processorcertifikatet: http://go.microsoft.com/fwlink/?LinkID=88338
URL till datorcertifikatet: http://go.microsoft.com/fwlink/?LinkID=88339
URL till användningslicensen: http://go.microsoft.com/fwlink/?LinkID=88341
URL till produktnyckelcertifikat: http://go.microsoft.com/fwlink/?LinkID=88340
Ofullständig produktnyckel: XW99R
Licenstillstånd: Licensierad
Återstående antal Windows-omaktiveringar: 3
Betrodd tid: 2014-02-04 14:34:12
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 1:31:2014 17:57
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: OgAAAAIABgABAAEAAAADAAAAAQABAAEAHKJaruSqOnn8jTqHuvlU8hAzeBmMttSGTpGeBOtgAOdudQ==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA A M I
FPDT ALASKA A M I
SSDT AMD POWERNOW
BGRT ALASKA A M I
IVRS AMD RD890S
My System SpecsSystem Spec
.

24 Aug 2014   #4
spd6ix

Windows 7 Home Premium 32bit
 
 

Similar issue here. Could be BIOS or CPU issue.
My System SpecsSystem Spec
24 Aug 2014   #5
gregrocker

 

Work through the Troubleshooting Steps for Windows 7 which will often reveal the problem and solution.
My System SpecsSystem Spec
Reply

 Pc freezing for a minute then ok - happening often 2different installs




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