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Windows 7: sometimes when my computer boots I get a black screen with mouse

21 Jun 2013   #1
bikeboy

Windows 7 Home Premium 64bit
 
 
sometimes when my computer boots I get a black screen with mouse

so one day (9 weeks ago) my computer crashed on boot up for no reason( right before you get to the log in screen ) then it restarted and I got a black screen, so I turned it off to restart. So since then I may get 1 of 5 things: a black screen, a black screen with mouse pointer, its starts up but the desktop icons don't work including taskbar, task manager and my computer, its crash(occasionally) or its just starts up normally. I think it's the expolrer.exe because one time when it started up to the black screen with mouse I was able to pull up the task manager and then I run explorer.exe and the desktop appeared, so it worked that one time.


My System SpecsSystem Spec
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21 Jun 2013   #2
Lee

Win 7 Pro x64, VM Win XP, Win7 Pro Sandbox, Kubuntu 11
 
 

Hi Bikeboy and "Welcome to the Seven Forums.". . .

Now to your problem: Attempt a "Startup" in "Safe Mode" (Push F8 to go to Safe Mode). Once in Safe Mode go to "Recovery" and once in Recovery choice a time (Date) before the problem started for Recovery to see if that fixes the problem. . .Good Luck.
My System SpecsSystem Spec
22 Jun 2013   #3
bikeboy

Windows 7 Home Premium 64bit
 
 

I already tried that and it didn't work and tried the sfc file check in safe mode and it didn't find any problems like I said I think its the explorer.exe.
My System SpecsSystem Spec
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22 Jun 2013   #4
FaberTech

Windows 7 x64 / Windows Server 2008 / Linux (Redhat & Deb distros) / OS X / More
 
 

turn your computer off. then turn on hit f8 repeatedly until you get a menu.

hit repair your computer - log in - when you get to the advanced repair menu - click system restore - restore to an earlier time

windows may or may not automatically find the problem in the process
My System SpecsSystem Spec
22 Jun 2013   #5
FaberTech

Windows 7 x64 / Windows Server 2008 / Linux (Redhat & Deb distros) / OS X / More
 
 

My System SpecsSystem Spec
22 Jun 2013   #6
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Read this and see if is what you are looking for.
It is a Tutorial from this Forum. You don't have to go off site to use it.

Startup Repair

Also at the bottom of that page you will find a lot more Tutorials that might interest you for your problem.
These Tutorials are all on the site and have been used by thousands of happy computing people.

I highly recommend using the Forum Tutorials over any others when possible. The author and many others members will help you through them if need be.
My System SpecsSystem Spec
22 Jun 2013   #7
bikeboy

Windows 7 Home Premium 64bit
 
 

I tried ALL of that and nothing work I even the checked the registry (HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon) and everything is in order. My computer boots up and works perfectly but for every five boots I either get a black screen or a black screen with moving cursor and task manager DOES NOT WORK when I get the black screen.
My System SpecsSystem Spec
22 Jun 2013   #8
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

I think this would be a very good place to post your problem. They have some very good members that do things like this.

BSOD Help and Support - Windows 7 Help Forums
My System SpecsSystem Spec
24 Jun 2013   #9
bikeboy

Windows 7 Home Premium 64bit
 
 

ok I will post a new thread thank you for helping!
My System SpecsSystem Spec
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 sometimes when my computer boots I get a black screen with mouse




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