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Windows 7: Administrator access denied


24 Jun 2013   #1

Windows 7 64bit
 
 
Administrator access denied

Hope this is the right Thread. Having a serious “access” problem. Uninstalled VGA, and am now unclear on what is going on with my administrator permissions. I continue to get "access denied". unable to access event logs or change any settings, even using my administrator account. I am unable to get updates, download, or access the "user account controls”. Same thing happens using safe mode; unable to access the recovery tools, diagnostics, C:\ drive, or, the registry. "Access Denied" to everything.
Checked the “Seven forum” tutorials, but, am not sure of the problem, so, I do not know what I am looking for.
Can anyone tell me what I may have done wrong to lock myself out my computers administrative permissions?
I am using windows 7 home premium, with Comcast Norton Security suite, Constant Guard, CCleaner, Malwarebytes, and superAntiSpyWare.



My System SpecsSystem Spec
.

25 Jun 2013   #2

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

DumDaFied welcome to SevenForums

Uninstall the following Comcast Norton Security suite, and Constant Guard .

Use Revo Uninstaller

RevoUninstaller Free Version download For 32-bit OS
RevoUninstaller Pro 30-Day Trial Version download For 64-Bit OS

Click on the app inside RevoUnistaller and choose uninstall
Click on Yes to agree you want to uninstall
If you get the builtin Uninstaller for the app use that and once you're done click Finish
Back inside RevoUninstaller click on Next
Let RevoUninstaller scan for left over registry keys . Click on Select All and choose Delete .
Once done click on Next.
Let the left over files and folders be locates then Click on Select All then click Delete then Next and you should be done .

Please download and install Revo Uninstaller Free
Double click Revo Uninstaller to run it.
From the list of programs double click on The Program to remove
When prompted if you want to uninstall click Yes.
Be sure the Advanced option is selected then click Next.
The program will run, If prompted again click Yes
when the built-in uninstaller is finished click on Next.
Once the program has searched for leftovers click Next.
Check/tick the bolded items only on the list then click Delete
when prompted click on Yes and then on next.
put a check on any folders that are found and select delete
when prompted select yes then on next
Once done click Finish.

Note   Note
If the free version of RevoUninstaller doesn't show the program you would need to download and install the 30-Day trial of RevoUninstaller Pro which will be able to remove 64-bit programs
My System SpecsSystem Spec
25 Jun 2013   #3

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Once that is done

Download the following

AdwCleaner

Click here AdwCleaner

Click on Download Now button

Save to the Desktop

Right-click on AdwCleaner.exe and choose

Click the Search button

Upload the AdwCleaner[Rn].txt in your reply.

Note   Note
The log file is at C:\AdwCleaner[Rn].txt



Farbar Recovery Scan Tool

Pick one of the two below

32-bit Version OS Farbar Recovery Scan Tool
Right click on FRST.exe and choose

64-Bit Version OS Farbar Recovery Scan Tool x64
Right click on FRST64.exe and choose

When the tool opens click Yes to disclaimer.
Press Scan button.
FRST will let you know when the scan is complete and has written the FRST.txt to file
Note   Note
The first time Farbar Recovery Scan Tool is run, it makes also another log Addition.txt

Please upload both logs in your reply.(FRST.txt and Addition.txt)

How To Upload a File
Click on the Go Advanced button under the Message box . Scroll down to Additional Options then click on Manage Attachments in the Attach Files sections . Click the Browse button locate the file then click on the Open button . In the Upload File from your Computer section click on the Upload button . Wait until it finishes uploading then close the window . Then click Submit Reply .
My System SpecsSystem Spec
.


25 Jun 2013   #4

Windows 7 64bit
 
 
Aministrator Access Denied

Thanks to both of you for your efforts in such a timely manner, but, I am unable to run anything that I "down load" form the Internet without administrative permissions. Can't use the tools you suggested.
Just can't figure out what I've locked down! Still unable to access anything that can change this situation. Somehow even the diagnostic tools have no access.

Last error message:

" An error occurred while troubleshooting". A problem is preventing the troubleshooter from starting.

Does this help to find the problem?
My System SpecsSystem Spec
26 Jun 2013   #5

Windows 7 64bit
 
 
Access Denied

RevoUninstaller error: ShellExecuteEx failed; code 1203. The network path is either typed incorrectly, does not exist, or the network provider is not currently available. Please try retyping the path or contact your network administrator.


AdwCleaner Runtime error: Program C:\Users\JustDoIt\Desktop\setup.exe. This application has requested the Runtime to terminate it in an unusual way. Please contact the application’s support team for more information.


The Farbar Recovery scan tool: Started on “RUN” and looked as though I could run if I ticked “YES” but, was afraid to because, I was unable to get the preliminary tools to run first.


Is there anything else I can do?
My System SpecsSystem Spec
26 Jun 2013   #6

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Lets try running the Farbar Tool in Recovery console mode

Download a new Farbar Recovery Scan Tool from the link below

warning   Warning
You will need a USB FLASH DRIVE


Tip   Tip
Download the Tool from a PC that could download


Farbar Recovery Scan Tool

Save the file to a USB Flash drive

64-Bit Version OS Farbar Recovery Scan Tool x64


Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
Restart the computer.
As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
Use the arrow keys to select Repair Your Computer menu item.
Select US as the keyboard language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account an click Next.

To enter System Recovery Options by using Windows installation disc:
Insert the installation disc.
Restart your computer.
If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
Click Repair your computer.
Select US as the keyboard language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account and click Next.

On the System Recovery Options menu you will get the following options:
  • Startup Repair
  • System Restore
  • Windows Complete PC Restore
  • Windows Memory Diagnostic Tool
  • Command Prompt

Select Command Prompt

In the command window type X:\FRST64.exe and press Enter

Note   Note
Replace letter X with the drive letter of your flash drive.

Tip   Tip
Type the commands below to see what your letter is for the USB drive and press ENTER after each command

Code:
Diskpart
List volume
The tool will start to run.
When the tool opens click Yes to disclaimer.
Press Scan button.
FRST will let you know when the scan is complete and has written the FRST.txt to file
Please copy and paste both logs in your reply.(FRST.txt and Addition.txt)
My System SpecsSystem Spec
26 Jun 2013   #7

Windows 7 64bit
 
 

Having a lot of trouble getting things done in a timely manner. My computer won't let me do anything.
My System SpecsSystem Spec
26 Jun 2013   #8

Windows 7 64bit
 
 

Here is the information you requested.


Attached Files
File Type: txt FRST.txt (66.0 KB, 4 views)
File Type: txt Addition.txt (15.6 KB, 3 views)
My System SpecsSystem Spec
26 Jun 2013   #9

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Open Notepad. Inside notepad paste the highlighted items into notepad.


start
C:\Windows\Tasks\SA.DAT
AppInit_DLLs: C:\PROGRA~2\KEYCRY~1\KE1E1C~1.DLL [85304 2013-03-07] (Zemana Ltd.)
AppInit_DLLs-x32: C:\PROGRA~2\KEYCRY~1\KE4A1D~1.DLL [78136 2013-03-07] (Zemana Ltd.)
C:\Users\JustDoIt\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
C:\Users\JustDoIt\Desktop\Setup.exe
C:\Users\SAME\AppData\Local\Temp\7zS5D8F\hpslpsvc64.dll [x]
C:\Users\JustDoIt\AppData\Local\GDIPFONTCACHEV1.DAT
HKLM-x32\...\Run: [] [x]
HKLM\...\Run: [] [x]
HKLM\...\Run: [(default)] [x]
MountPoints2: E - E:\LaunchU3.exe -a
MountPoints2: {0d962a27-ace4-11e2-ba74-ab4690da72ec} - E:\LaunchU3.exe -a
Toolbar: HKCU - No Name - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
Toolbar: HKCU - No Name - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
end


Save the file as Fixlist.txt . Save the file onto your Desktop.

Open FRST64.exe once again and click on the Fix button . Once its done it will create a log called FixLog.txt upload the log with your next reply.

Note   Note
Make sure FRST64.exe is on your Desktop and not in another folder or the fix will not work
My System SpecsSystem Spec
26 Jun 2013   #10

Windows 7 64bit
 
 
Access Denied

Ok. "FixLog.txt"


Attached Files
File Type: txt Fixlog.txt (1.9 KB, 6 views)
My System SpecsSystem Spec
Reply

 Administrator access denied




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