The search in start menu is not working properly

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  1. flasher
    Posts : 5
    Microsoft Windows 7 Professional 64-bit
       New #1

    The search in start menu is not working properly


    This shows up when i try to search:


    Please help me!
    Thanks !
      My Computer
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  3. Layback Bear
    Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       New #2

    Wilcome to the Forum.
    Boy oh boy their sure is a lot missing.
    A few questions first.

    1. How long has this been this way?
    2. Do you have any special make my computer pretty programs installed.
    3. Do you have any Tuneup my computer or the like installed?
    After answering those question we will have a better chance of giving suggestion on things to do.
    ---------
    Could you completely fill in your system specs.
    This will also help others help you.

    System Info - See Your System Specs

    You could look in the lower left corner of this post at my specs and see other things that can be put in System Specs that are helpful.
      My Computer
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  4. flasher
    Posts : 5
    Microsoft Windows 7 Professional 64-bit
    Thread Starter
       New #3

    1. It started yesterday.
    2. I don't have
    3. I don't have
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  6. Faladu
    Posts : 1,269
    Windows 7 Ultimate Retail Box (64-bit installed) + Service Pack 1
       New #4

    This a fully activated legit copy of Windows 7?

    Scanned for viruses/malware lately?

    Been snooping in Windows directories and deleting things or have someone mad at you there with access to your PC when you are away?
      My Computer
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  7. Layback Bear
    Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       New #5

    Let try this. Can't hurt and might help. Please read and follow instruction.

    SFC /SCANNOW Command - System File Checker

    This would also give helpful information.

    Windows Genuine and Activation Issue Posting Instructions

    Please note Avira has been causing problems for many. We will get to that later.
      My Computer
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  8. flasher
    Posts : 5
    Microsoft Windows 7 Professional 64-bit
    Thread Starter
       New #6

    Faladu said:
    This a fully activated legit copy of Windows 7?

    Scanned for viruses/malware lately?

    Been snooping in Windows directories and deleting things or have someone mad at you there with access to your PC when you are away?
    Yes, I scanned for viruses/malware , it shows no detection of viruses or malware..
      My Computer
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  10. flasher
    Posts : 5
    Microsoft Windows 7 Professional 64-bit
    Thread Starter
       New #7

    Layback Bear said:
    Let try this. Can't hurt and might help. Please read and follow instruction.

    SFC /SCANNOW Command - System File Checker

    This would also give helpful information.

    Windows Genuine and Activation Issue Posting Instructions

    Please note Avira has been causing problems for many. We will get to that later.

    I followed the instructions in the 1st link that you gave..and it shows the CBS.log is corrupted, and I need to reboot to fix it.

    I also followed the instructions in the second link that you gave...Here is the data:

    Code:
    Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-CWRF2-TRJKB-PV9HW
Windows Product Key Hash: Fs455Nky3AorD9YNxMNmvlm1bGw=
Windows Product ID: 00371-OEM-8992671-00407
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010100.0.0.048
ID: {EB9BB144-48C7-4C32-80A1-691C1170E2F3}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7600.win7_rtm.090713-1255
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{EB9BB144-48C7-4C32-80A1-691C1170E2F3}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PV9HW</PKey><PID>00371-OEM-8992671-00407</PID><PIDType>2</PIDType><SID>S-1-5-21-1672708364-4241952335-2601737160</SID><SYSTEM><Manufacturer>ECS</Manufacturer><Model>H61H2-M12</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>4.6.5</Version><SMBIOSVersion major="2" minor="7"/><Date>20120717000000.000000+000</Date></BIOS><HWID>B6B83607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65167</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7600.16385

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700407-02-1033-7600.0000-3092012
Installation ID: 006433830926888912545030468900028695588654961986339960
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: PV9HW
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 6/30/2013 1:40:54 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAEABAABAAEAAAABAAAAAQABAAEA6GFuspS1YjRK3QirdjR0Z2R+0CnK0i5z

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			ALASKA		A M I
  FACP			ALASKA		A M I
  HPET			ALASKA		A M I
  MCFG			ALASKA		A M I
  SSDT			IdeRef		IdeTable
  SSDT			IdeRef		IdeTable
  SSDT			IdeRef		IdeTable
  SLIC			_ASUS_		Notebook
      My Computer
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  11. Layback Bear
    Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       New #8

    For sure you Office is a blocked program.
    Office Status: 103 Blocked VLK

    It also appears that you are using a OEM SLIC on a Asus motherboard which will not work.

    Your specs show this.
    ECS H61H2-M12

    I will have a friend take a look also jut to be sure.
    Last edited by Layback Bear; 30 Jun 2013 at 10:27.
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  12. gregrocker
    Posts : 50,642
       New #9

    Re-index your Win7: Index - Rebuild
    Index Locations - Add or Remove

    If problems persist try these steps: [Fix] Windows Search Crashes, Fails to Start or Doesn’t Show Search Results - Tweaking with Vishal
      My Computer
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  13. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #10

    The Windows installation is counterfeit - an ASUS OEM_SLP Key on an ECS motherboard cannot legally activate.

    The Office installation is also counterfeit - using a Blocked Volume License Key
      My Computer
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