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Windows 7: IOBIT Premium Services

02 Jul 2013   #11
richlars

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

OK I got my System info entered. I have to say that SevenForums have come up some great tools.I was going to ask about the SFC/Scannow. After reading the warning I wondered if I had changed any system files by intalling Windows to utilize one hard disk for the OS and all user files on another hard drive. I didn't want ot run it until I made sure I wouldn't screw that up. I would suppose that all system files are on the OS drive, but I wanted to make sure.
As for Browser problems, IE is totally un-predictable. Paste address in the address bar and it just sits there.Click on a link and may work or go blank and then pop up with a refresh. Also it may or may not open a new window rather than a new tab. I gave up on Firefox a long tie ago as it had so many hoops to jump through to sync your bookmarks and had poor support.
Chrome works by far the best, but seems to slow down the longer it is open. Then when you shut it down after it has been up for a while, it freezes the computer for 5 to 10 minutes. At first I thought it totally locked up, but then I left for a while and found when I got back it had unlocked.
After 86ing the IOBIT and Norton products my speed picked up a lot.


My System SpecsSystem Spec
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02 Jul 2013   #12
richlars

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Oh, one other thing i was going to mention was that when I went to device manager to retrieve some info, I got the screen that I attached. The thing that was really bothersome was that it reduced to the root and then expanded again every 2-3 seconds. I have tried to figure out what USB devices need drivers but haven't been able to.


Attached Thumbnails
IOBIT Premium Services-device-manager.jpg  
My System SpecsSystem Spec
02 Jul 2013   #13
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

System Files have to be with the Operating system or it wouldn't work. Like the warning says; if you have changed the system files then sfc scannow will revert them back to default.
You could make a restore point before doing the the scan. If you don't like the change go back to the restore point.
My concern was that IOBIT and other programs you had could of changed system files. It's your call.
As far as I know your other drives with things like user accounts won't be bothered. I have never tried it with a setup like you have. But you can wait for others to reply for insurance.

The things I recommend or suggest are the things that I would do if it was my computer.
To me Windows 7 system files must be correct first or nothing will work correctly.
The next thing is the computer must be free of infections or browser unwanted add ons.
I'm thinking on the rest.

What do you have plugged into your USB ports or what was plugged into the USB ports.
My System SpecsSystem Spec
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03 Jul 2013   #14
richlars

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I ran SFC/Scannow without any problems and it found no problems with the system files.

The only things I currently have plugged into my USB ports are the dongle for the mouse and my keyboard. On the front panel I have used various flash drives and my cel phone. All have gone the driver load process and work very well.

I have learned, sometimes the hard way, to trust anything suggested by someone of your status and I do appreciate all of your help.
My System SpecsSystem Spec
03 Jul 2013   #15
nommy the first

Microsoft Windows 8.1 64-bit Professional
 
 

Hello Richlars,

You might want to read this regarding IOBit and their software.


Regards,
Nommy
My System SpecsSystem Spec
03 Jul 2013   #16
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

I'm thinking those things that are under (other devices) are things that at one time were installed. Can you right tick on them and select properties and get results? If you find out what they are you can decide to keep or remove.
I recommend keep all unnecessary thing unplugged from your computer until things are fixed. (phones, printers,card readers, ect.)
I have no such things so I can't test.
Page down to USB controller and see if you have any problems there.
Now my next step would be checking for a clean computer.
Your browser problem could be Potentially Unwanted Programs (PUP) or browser Hijackers.
I got a feeling you have lots of them and possible infections.
To keep things moving smoothly I would suggest using this part of the Forum to check for PUP and other bad things. Until we know you have a clean computer every thing else is in vain. Inform the good people there of this Thread it could help them.

System Security - Windows 7 Help Forums

Please make sure you try my suggestions from a admin account.

**To make sure where your computer stands now.
1. Have you removed all programs as suggested?
2. What security programs do you have installed at this time?

PS: No I'm not running away. My beliefs are that when dealing with security problems the preferred method on this Forum is sending posters to the Security Thread.
My System SpecsSystem Spec
03 Jul 2013   #17
richlars

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I can right click on them and made the executive decision to just uninstall them. That got rid of all of them until I rebooted and the 2 USB Controller ones came back. I right clicked again and looked through the properties and only found one bit of information other than that on the main screen. Location: PCI bus 3. device 0. function 0 & PCI bus 5. device 0. function 0. The screen is still flashing.
I have run the FSC/Scannow, a full system scan with both MSE and MalwareBytes and all showed everything was good.
The only securtiy I have in place now are MSE and MalwareBytes.
My System SpecsSystem Spec
03 Jul 2013   #18
richlars

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thanks for the link Nommy! It took me no longer than to see "china" to make feel better about having uninstalled all of their products.
My System SpecsSystem Spec
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