Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Laptop freezes intermittently.

01 Jul 2013   #1
webcrawlur

windows 7 home 64bit
 
 
Laptop freezes intermittently.

Hi, I have a Compaq laptop CQ57-229WM that will freeze up on occasion. It has not go a lot of use since I bought it and I would like to use it more often with out it freezing up.

Most of the time it won't start up and get's stuck on the red Compaq screen with the q and won't budge. After holding the power button and resetting it a few times it finally stays on for a bit and I can use it until it freezes again.

A couple of times I got to the diagnostic screen and checked the hard drive and didn't find one installed, weird. A different time the message said there was no bootable device or something like that.

Is it time for a new hard drive?

Thanks in advance.


My System SpecsSystem Spec
.
01 Jul 2013   #2
gregrocker

 

The problem could be related to the inferior Factory Preinstalled Win7 with all of the bloatware and duplicate utiltiies which have better versions built into Win7. These throttle Win7 from its native performance and can cause problems. It's the worst possible install of Win7 you can have.

That's why most tech enthusiasts will not run such an install but instead Clean Reinstall - Factory OEM Windows 7. Everything is provided in the blue link tutorial. Just make sure to use the licensed OS and the Product Key is readable on COA sticker on the bottom.

At the minimum I'd Clean Up Factory Bloatware but it may be too late for that if you can't start it. Before I'd waste time Troubleshooting Windows 7 Failure to Start I'd get a perfect Clean Reinstall.

If this doesn't resolve performance problems, work through these Troubleshooting Steps for Windows 7.
My System SpecsSystem Spec
01 Jul 2013   #3
webcrawlur

windows 7 home 64bit
 
 

Thanks for the reply, I have misplaced the install disks and it does stay on for some time every now and then, can I download from the link you provided and do it that way or will I need to find the original install disks? The sticker on the bottom has the key.
My System SpecsSystem Spec
.

01 Jul 2013   #4
gregrocker

 

Yes, use the latest official installer for you licensed version provided in Clean Reinstall - Factory OEM Windows 7 with the Product Key on COA sticker.

If you'll stick with the steps in that tutorial you'll get and keep a perfect install. Ask back if any other questions arise.
My System SpecsSystem Spec
02 Jul 2013   #5
gladson1976

Windows 7 Ultimate x64 (XP, 98SE, 95, 3.11, DOS 7.10 on VM) + Ubuntu 10.04 LTS Lucid Lynx
 
 

I'd check the harddisk if I were you and backup any important data in the drive. I had the same symptoms on my HP laptop for almost a month (total freeze at random times, mouse moves and keyboard lights work but every thing is frozen). The harddisk died after that and with a new harddisk, no problems at all.
My System SpecsSystem Spec
02 Jul 2013   #6
Yax1

Windows 7 professional x64
 
 

You may try to run an hdd diagnostic .. use the MHDD to diagnose any delay of reading from hdd's sectors or PARTED Magic ( from the hirens boot cd ) to backup your files ..anyway if it does find aome bad sector - I recommend to replace it once for all .
My System SpecsSystem Spec
02 Jul 2013   #7
webcrawlur

windows 7 home 64bit
 
 

Quote   Quote: Originally Posted by gladson1976 View Post
I'd check the harddisk if I were you and backup any important data in the drive. I had the same symptoms on my HP laptop for almost a month (total freeze at random times, mouse moves and keyboard lights work but every thing is frozen). The harddisk died after that and with a new harddisk, no problems at all.

Yes, this is what I've experienced as well, thanks for your input.

Thanks to all of you for your help, much appreciated, I will be looking for a replacement hard drive.
My System SpecsSystem Spec
02 Jul 2013   #8
gregrocker

 

To know the condition of the HD for sure test with with the maker's Hard Drive Diagnostic Procedure Extended CD Scan, followed by Disk Check, if necessary run from the Win7 installer System Recovery Options or Repair CD - System Repair Disk.
My System SpecsSystem Spec
Reply

 Laptop freezes intermittently.




Thread Tools




Similar help and support threads
Thread Forum
Mouse intermittently freezes - port disconnect/connect sound sometimes
Win 7 Ult 64 asus p8 p67 pro rev 3.1 i5 2500k @ 3.6ghz 16 GB ram 1866 This started just yesterday, but is recurring incessantly since then. Wired usb Logitech G400 mouse intermittently freezes, for periods that vary between a half second, and 7 seconds - and on the longer freezes, windows...
Hardware & Devices
laptop hangs intermittently when I close the lid
Hi guys and gals, I've had my gateway laptop for a little over a year, and I've been to this site off and on during that whole time. Now I think I have a problem that might need active help :) I usually close the lid and the computer goes to sleep or hibernates, but for the past few weeks I...
General Discussion
PC Intermittently Freezes when invoking Sleep Mode
Hi all, I'm experiencing an infrequently intermittent problem when I select "Sleep" from the Windows Shutdown Menu. My PC will occasionally freeze up but that happens after my Video Card apparently receives the usual signal from the Sleep command since the Monitor will shut off as normal. ...
General Discussion
Laptop freezes a lot
Hey, I have a question regarding my asus K52JE laptop. I bought this one about 2.5 years ago. I've been having the following problem ever since the purchase; The laptop freezes randomly when I am doing stuff (browsing the net, installing something, checking my e-mail (especially outlook 2013,...
Drivers
Computer Freezes intermittently - no BSODs
This is a new Installation, having been set up around 2 weeks ago, bot most of this time i was away on vacations. The specs are in detail on my Sig but here is a quick rundown: Gigabyte P55A-UD5 Mobo, i7875K CPU, 2 x 2GB Corsair Dominator Memmory Sticks OCZ Vertex 2 SSD for OS drive / 2x...
BSOD Help and Support
windows 7 freezes and restarts intermittently
Please help me to fix this error urgently! Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.768.3 Locale ID: 16393 Additional information about the problem: BCCode: 1e BCP1: FFFFFFFFC0000005 BCP2: FFFFF800031A3441
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 15:24.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App