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Windows 7: Can't Select Multiple Files/Photos. Laptop

03 Jul 2013   #1

Windows 7 Home Premium 64 bit
Can't Select Multiple Files/Photos. Laptop

A friend is having problems with selecting multiple pictures to send via email. She can't select multiple files of ANY kind anymore. She holds down the ctrl key and clicks on the pictures she wants. Instead of the pictures grouping together, every time she selects another, the one before it deselects.

My System SpecsSystem Spec

03 Jul 2013   #2

W7 Pro SP1 64bit

Have her try the same actions using the on screen keyboard and let us know how it goes.

Start > on-screen keyboard
My System SpecsSystem Spec

 Can't Select Multiple Files/Photos. Laptop

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