New PC Build, Windows 7 doesn't want to install

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  1. Posts : 47
    Windows 7 Ultimate 64-bit
    Thread Starter
       #21

    mjf said:
    On a new HDD your RAW reallocated sector count should be zero. I'm not sure what your SMART readout mean but dlgdiag5 suggests problems. Check it further but consider returning the drive.
    Yes, I've considered returning it, but I want to make sure I've done everything I can to try to fix it before I RMA.
      My Computer


  2. Posts : 47
    Windows 7 Ultimate 64-bit
    Thread Starter
       #22

    Update: Windows Chkdsk keeps giving me errors and telling me to back up files, SeaTools doesn't seem to do anything at all, and the WD Diag gives me errors on the quick scan. The possibility for RMA is becoming more and more likely.
      My Computer

  3.    #23

    Yes, it's not worth fixing if it's under warranty. Just replace it.
      My Computer


  4. Posts : 11,424
    Windows 7 Ultimate 64
       #24

    Sounds like it's time for a new replacement drive. WD has a paid expedite service and they hold a charge for the replacement drive until they receive the faulty drive.
      My Computer


  5. Posts : 47
    Windows 7 Ultimate 64-bit
    Thread Starter
       #25

    After taking out the hard drive after testing it on a separate pc, that separate pc won't boot after 'Starting Windows' and just blue screens. Hopefully this one's an easy fix :\
      My Computer


  6. Posts : 11,424
    Windows 7 Ultimate 64
       #26

    Plug in the separate pc's target drive and then boot to bios and make sure it's either first in boot order or second only after the optical if installed and report back.
      My Computer

  7.    #27

    If that isn't enough, boot into System Recovery Options (best from Win7 DVD or Repair CD) to run Startup Repair a few times.

    If this fails confirm the Win7 or it's 100mb System Reserved partition (preferred) is marked Active, then try Repairs again: Partition - Mark as Active (Method Two)
      My Computer


  8. Posts : 11,424
    Windows 7 Ultimate 64
       #28

    TN,
    Maybe I mis-understood. You tested your faulty drive and it's faulty as suspected. You then removed your drive from your friends computer and now it won't boot from it's C drive???
      My Computer


  9. Posts : 47
    Windows 7 Ultimate 64-bit
    Thread Starter
       #29

    linnemeyerhere said:
    TN,
    Maybe I mis-understood. You tested your faulty drive and it's faulty as suspected. You then removed your drive from your friends computer and now it won't boot from it's C drive???
    I have three computers; let's say #1 is the one I recently built with all new parts, that's the one that was supposed to have the WD 1TB. #2 Is an older one that I upgraded and has worked perfectly. #3 is an HTPC, which is irrelevant to this situation.

    Took the WD drive from PC #1 and put it into PC #2 to test through Windows. Tests failed, I'm now planning to RMA the WD drive. I then proceed to take out the WD Drive from PC #2 and just keep the 160GB that's already in there. The next day, I try to start up PC #2, and it blue screens after 'Starting Windows'. Hope this makes it a bit easier to understand.

    linnemeyerhere said:
    Plug in the separate pc's target drive and then boot to bios and make sure it's either first in boot order or second only after the optical if installed and report back.
    It was in second after the optical drive, but the optical drive isn't compatible with the motherboard, it's an older model, so I disconnected it. I placed the main hard drive as first in boot order, didn't solve it. :/

    gregrocker said:
    If that isn't enough, boot into System Recovery Options (best from Win7 DVD or Repair CD) to run Startup Repair a few times.

    If this fails confirm the Win7 or it's 100mb System Reserved partition (preferred) is marked Active, then try Repairs again: Partition - Mark as Active (Method Two)
    Startup Repair told me that it can't solve it 'automatically', whatever that means. I'll try marking the partition as active tomorrow, this might help.
      My Computer


  10. mjf
    Posts : 5,969
    Windows 7x64 Home Premium SP1
       #30

    RMA the HDD
      My Computer


 
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