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Windows 7: Downloaded Internet Programs Aren't Showing Up Anywhere on Hard Drive

08 Jul 2013   #1
KDA

Windows 7
 
 
Downloaded Internet Programs Aren't Showing Up Anywhere on Hard Drive

Hello,

We have a very irritating problem. One of our users has IE10 installed on her Windows 7 laptop. When she tries to download any installer program e.g. WinRAR, Firefox etc., she receives the dropdown bar in IE. She right-clicks the bar and selects download this file and saves it to her desktop. It looks like it downloads successfully, but when she looks at her desktop, the downloaded executable isn't there. This happens when she tries to save the file to other folders as well. We tried disabling her antivirus program to see if that resolves the problem and it doesn't.

Does anyone know how to resolve this crazy issue??

Thanks


My System SpecsSystem Spec
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08 Jul 2013   #2
gregrocker

 

Normally the default download location is the User's Downloads folder and remain there until changed in Options of the Download Manager, available by clicking on the IE Gear icon to access Tools>View Downloads.

Otherwise to have a file downloaded to Desktop would require choosing Save As in the individual Download dialogue popup.
My System SpecsSystem Spec
08 Jul 2013   #3
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Open Windows Explorer. Close to the top you will see downloads. Look in there.
My System SpecsSystem Spec
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08 Jul 2013   #4
strollin

W10 Pro desktop, W10 laptop, W10 laptop, W10 Pro tablet (all 64-bit)
 
 

Quote   Quote: Originally Posted by gregrocker View Post
Normally the default download location is the User's Downloads folder and remain there until changed Options of the Download Manager, available by clicking on the IE Gear icon to access Tools>View Downloads. ...
The Download Manager in IE10 can also be accessed by pressing Ctrl-j. The list of downloads as well as the download location is maintained there until the list is cleared. Can you see the downloaded files in the list?

The default download location can be viewed/changed by clicking on the Options link in the bottom left-hand corner.
My System SpecsSystem Spec
08 Jul 2013   #5
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

Run IE as admin. See if that helps.
My System SpecsSystem Spec
09 Jul 2013   #6
KDA

Windows 7
 
 

Thanks for the quick replies and tips. The problem is whenever I try to download anything via IE10 or Firefox, it says it downloads the content, I then go to the Downloads folder or other specified folder locations, and the content isn't there at all. I can even run a search for the content and its nowhere on the local hard drive. Something in Windows 7 is causing this craziness and its driving my nuts! Running IE or Firefox as admin, unfortunately doesn't work either.

Any more suggestions would definitely be appreciated...thanks,

KDA
My System SpecsSystem Spec
09 Jul 2013   #7
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Login to Windows with a different User account and see if files can be saved.
Turn off UAC and see if files can be saved.
What Anti-Virus, Anti-Malware, and Firewall programs do you use?
My System SpecsSystem Spec
09 Jul 2013   #8
KDA

Windows 7
 
 

UAC didn't change anything with downloading content from either IE10 or Firefox. I have Norton 360 running on the laptop and IE ad Firefox are already on the allowed listing.
My System SpecsSystem Spec
09 Jul 2013   #9
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Did you try using a different User account?
My System SpecsSystem Spec
09 Jul 2013   #10
KDA

Windows 7
 
 

Yep, I'm logged in as administrator and the same results with my account.
My System SpecsSystem Spec
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 Downloaded Internet Programs Aren't Showing Up Anywhere on Hard Drive




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