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Windows 7: Other User - Only Option

11 Jul 2013   #1

Windows 7 Home Edition
Other User - Only Option

This morning (2013-07-11), when I turned on my HP Desktop, several Windows updates were automatically processed. Instead of proceeding with the boot to the Windows desktop it presented me with a center screen icon and "Other User". I clicked the icon and it requested a userid and password that I don't have.
I can't get in? Help!

Tom G.

My System SpecsSystem Spec

11 Jul 2013   #2

Windows 7 Professional 64 bit

Hit the Escape key and see if you get other options. Just a wild guess, but it sounds like the computer was put to sleep instead of shut down and is waiting on the user that put it to sleep to resume his / her session.
My System SpecsSystem Spec

 Other User - Only Option

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