No wallpaper Black screen desktop after update

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  1. Posts : 7
    Windows 7 Ultimate x86
       #1

    No wallpaper Black screen desktop after update


    Hi,
    I have a Windows 7 Ultimate desktop pc.To save download bandwidth (internet is not unlimited plan) and as read on the net that windows update slows down the pc I switched of automatic windows update.But recently the automatic update was switched on accidentally by another user in my house.Ever since the update has taken place I am getting a black screen on the desktop.I cannot see any wallpaper.Even tried changing the wallpaper and the theme but nothing happens.Please help me remove the black screen.
    Attached Thumbnails Attached Thumbnails No wallpaper Black screen desktop after update-black_screen.jpg  
      My Computer

  2.    #2

    Please download and run this tool, then copy and paste the results file in your post.

    You should always keep Windows Update on and set to Automatic. Install all Important and Optional Updates for best performance and security.
      My Computer


  3. Posts : 7
    Windows 7 Ultimate x86
    Thread Starter
       #3

    MGADiag tool


    gregrocker said:
    Please download and run this tool, then copy and paste the results file in your post.
    what is this MGADiag tool for? what it does?
      My Computer


  4. Posts : 7,379
    Windows 7 ultimate x64
       #4

    Hey darrylco76, It seems like that KB971033 update for WAT (Windows activation update) was installed on your PC. Also, the Win copy that you are using might not be genuine. Hence, you are getting this black screen.

    MGADiag tool checks if the Windows you are using is genuine or not.
      My Computer


  5. Posts : 1,454
    Microsoft Windows 8.1 64-bit Professional
       #5

    darrylco76 said:
    gregrocker said:
    Please download and run this tool, then copy and paste the results file in your post.
    what is this MGADiag tool for? what it does?
    Hello Darrylco76,

    MGADiag stands for Microsoft Genuine Advantage Diagnostics.
    It is a tool which helps us determine if a version of Windows is genuine or not.


    Good luck and keep us posted,
    Nommy
      My Computer


  6. Posts : 7
    Windows 7 Ultimate x86
    Thread Starter
       #6

    The MGADiag report:

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-V9488-FGM44-2C9T3
    Windows Product Key Hash: rmk1OjF0iZq7gQoRmEcpnJHr0oc=
    Windows Product ID: 00426-OEM-8992662-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {61978A2D-EA38-4978-9656-00A78A4D9463}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7600.win7_rtm.090713-1255
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\DARRYL\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{61978A2D-EA38-4978-9656-00A78A4D9463}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-2C9T3</PKey><PID>00426-OEM-8992662-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-1650043410-3746703891-2721274389</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>DH61WW__</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>BEH6110H.86A.0041.2012.0319.1659</Version><SMBIOSVersion major="2" minor="6"/><Date>20120319000000.000000+000</Date></BIOS><HWID>81BB3607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65132</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7600.16385
    
    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600010-02-1033-7600.0000-2002011
    Installation ID: 002713046755326995337312419701584325370864050244950166
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 2C9T3
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 15-Jul-13 1:51:04 PM
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: LAAAAAEAAgABAAEAAAABAAAAAQABAAEA6GHKGjzobFV86R4zaolqxyjOLnM=
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            INTEL         DH61WW  
      FACP            INTEL         DH61WW  
      HPET            INTEL         DH61WW  
      MCFG            INTEL         DH61WW  
      SSDT            INTEL         DH61WW  
      SLIC            ACRSYS        ACRPRDCT
      My Computer


  7. Posts : 51,477
    Windows 11 Workstation x64
       #7

    You are running a pirate version of Windows, you will need to purchase a genuine copy to fix the problem.
      My Computers


  8. Posts : 7
    Windows 7 Ultimate x86
    Thread Starter
       #8

    pirated?


    z3r010 said:
    You are running a pirate version of Windows, you will need to purchase a genuine copy to fix the problem.
    Pirated copy? How did you find it
      My Computer


  9. Posts : 51,477
    Windows 11 Workstation x64
       #9

    You have a custom built PC using a OEM SLP key.
      My Computers


  10. Posts : 7
    Windows 7 Ultimate x86
    Thread Starter
       #10

    I had paid ten thousand extra for genuine copy of installation.the dealer explained the price saying that he would be installing a Volume license key.
    As said my user "z3r010" my pc has a pirated windows version.So maybe in the update that was detected.I would like to know that what exactly has happened to my pc.
    Has my activation been deactivated or something else?
    If yes what would be the consequences of it?
    Would windows stop working?
    If I purchase a genuine copy to fix the problem do I have to reformat the windows system drive and carry out fresh installation?
      My Computer


 
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