Model : DELL Inspiron n4050
windows 7 ultimate 32 bit
Here is my problem
When i press shut down, the laptop will shut down as usual but at the end the processor and the lid is still on.. I tried shut down in safe mode but it get stuck at the shut down screen.
and
When i put my laptop into sleep mode, no matter i press what button, it still wont awake..
May i know any solution to resolve this?
Any help and guidance r highly appreciated.. Thank you..
try typing "shutdown –s –f –t 0" into cmd without the quotes, then reboot and try shutting down afte.r
If that doesnt work, I had a similar problem before. It can be caused by a persistent program not wanting to shut down. Try logging off, and then pressing shut down.
Hi Ahmad317,
Welcome to Seven forums.
Kindly perform a clean boot following to know if any of the application is preventing the system from shutting down. Check this link below for performing the same:
Troubleshoot Application Conflicts by Performing a Clean Startup
If the issue persists you can also check this link below which should be helpful in resolving this issue:
Unable to shut down
Hope it helps.
In addition to the others suggestions, the laptop not waking from sleep, could be a result of drivers not supporting sleep. This is especially true with legacy drivers and hardware.
Thanks to all.
I have tried all above things.
I even reinstalled windows but the problem still remains.
Hi Ahmad317,
I appreciate the time and effort that you took to troubleshoot the issue. Have you done a clean re-installation of windows on the system.
It could be a hardware related issue on the system as well. Kindly check the link below to run diagnostics on the system:
http://dell.to/11NpLCy
Keep us posted with the results so we can advise you further.
I have tried.
But problem still remains.
What are the results of the diagnostics requested by SandeepP?
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