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Windows 7: Laptop Unable to SHUT DOWN!!


16 Jul 2013   #1

windows 7 ultimate 32bit
 
 
Laptop Unable to SHUT DOWN!!

Model : DELL Inspiron n4050
windows 7 ultimate 32 bit

Here is my problem

When i press shut down, the laptop will shut down as usual but at the end the processor and the lid is still on.. I tried shut down in safe mode but it get stuck at the shut down screen.

and

When i put my laptop into sleep mode, no matter i press what button, it still wont awake..

May i know any solution to resolve this?

Any help and guidance r highly appreciated.. Thank you..

My System SpecsSystem Spec
.

16 Jul 2013   #2

Linux Mint 15 "Olivia" x32
 
 

try typing "shutdown –s –f –t 0" into cmd without the quotes, then reboot and try shutting down afte.r
My System SpecsSystem Spec
16 Jul 2013   #3

Windows 7 Home Premium 64bit
 
 

If that doesnt work, I had a similar problem before. It can be caused by a persistent program not wanting to shut down. Try logging off, and then pressing shut down.
My System SpecsSystem Spec
.


17 Jul 2013   #4

Winndows 7 32 bit
 
 

Quote   Quote: Originally Posted by Ahmad317 View Post
Model : DELL Inspiron n4050
windows 7 ultimate 32 bit

Here is my problem

When i press shut down, the laptop will shut down as usual but at the end the processor and the lid is still on.. I tried shut down in safe mode but it get stuck at the shut down screen.

and

When i put my laptop into sleep mode, no matter i press what button, it still wont awake..

May i know any solution to resolve this?

Any help and guidance r highly appreciated.. Thank you..
Hi Ahmad317,

Welcome to Seven forums.

Kindly perform a clean boot following to know if any of the application is preventing the system from shutting down. Check this link below for performing the same:

Troubleshoot Application Conflicts by Performing a Clean Startup

If the issue persists you can also check this link below which should be helpful in resolving this issue:

Unable to shut down

Hope it helps.
My System SpecsSystem Spec
18 Jul 2013   #5

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

In addition to the others suggestions, the laptop not waking from sleep, could be a result of drivers not supporting sleep. This is especially true with legacy drivers and hardware.
My System SpecsSystem Spec
19 Jul 2013   #6

windows 7 ultimate 32bit
 
 

Thanks to all.

I have tried all above things.
I even reinstalled windows but the problem still remains.
My System SpecsSystem Spec
19 Jul 2013   #7

Microsoft Windows 8.1 64-bit Professional
 
 

Hello Ahmad317 and welcome to the SevenForums,

Have you tried updating your drivers?
The drivers for your machine can be found here.


Good luck and keep us posted,
Nommy
My System SpecsSystem Spec
20 Jul 2013   #8

Winndows 7 32 bit
 
 

Quote   Quote: Originally Posted by Ahmad317 View Post
Thanks to all.

I have tried all above things.
I even reinstalled windows but the problem still remains.
Hi Ahmad317,

I appreciate the time and effort that you took to troubleshoot the issue. Have you done a clean re-installation of windows on the system.

It could be a hardware related issue on the system as well. Kindly check the link below to run diagnostics on the system:

http://dell.to/11NpLCy

Keep us posted with the results so we can advise you further.
My System SpecsSystem Spec
05 Aug 2013   #9

windows 7 ultimate 32bit
 
 

I have tried.
But problem still remains.
My System SpecsSystem Spec
05 Aug 2013   #10

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

What are the results of the diagnostics requested by SandeepP?
My System SpecsSystem Spec
Reply

 Laptop Unable to SHUT DOWN!!




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