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Windows 7: Strange Password Problem

21 Jul 2013   #1

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
Strange Password Problem

Two parts to this, which I suspect are related:

1. All was okay until I rebooted; for example, the password problems described below did not exist, as I had entered the password in question more than once before the reboot and those entries worked correctly.

2. When I rebooted, the password box was filled, instead of being empty. I removed whatever was in the box, and typed in my password, which was rejected. The password in question, which I use to log on and for two programs, is in the format 111XXX; I normally type in the numbers, then hold down the shift key to enter the upper-case letters. After some consternation, I discovered that my password was accepted IF i typed in the numbers, then engaged the caps lock, and without holding a shift key, entered the upper-case letters.

3 I subsequently found that this odd need to engage the caps lock is also true for the two programs that use the same password as I use to log on to the computer.

4. None of this seems to be caused by a keyboard problem, as I can enter URLs using the shift key for upper-case letters, I can type documents correctly, and so on. MalwareBytes shows nothing, my anti-rootkit program shows nothing, and so on.

5. My automated password insertions work correctly, such as my logging on to this forum, which uses a password with numbers and both lower- and upper-case letters.

Again, I suspect, but have no way of knowing, that the oddity is caused by whatever is filling in the computer log-on box when I reboot. Solution suggestions are solicited.

After posting the original message above, I ran an Avast! boot scan, just to be certain; it found no viruses. When it completed the scan, Windows started, and the log-on box was empty, so I typed in 111XXX, with caps-lock off and using the shift key for the upper-case letters; that worked. I then used the same method successfully with one of the two applications that uses the same password.

The only thing that was different when I encountered the problem was that my DSL line was live, but there was no Internet, a condition I don't recall having encountered before. I don't get ISP failures often, but when they do happen, it is usually the case that both DSL, and, therefore, Internet are down, and I have rebooted in that state and had no problem. Is it within the realm of possibility that having DSL but no Internet was somehow affecting my Windows log-in and the use of that password with applications?

(I'm not going to mark this as solved, awaiting any possible input from those who have an understanding of this situation.)

My System SpecsSystem Spec


 Strange Password Problem

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