New
#11
@gregrocker
Like I have said before. "I then concluded that it wasn't a software issue since the laptop would even freeze/crash when I use Linux ubuntu/kubuntu/fedora/puppy/ and various other Linux distributions.". Since it has crashed in my other Linux distributions yes it is a hardware issue. After the re-install of windows 7 it didn't freeze after using it for a half an hour. Once a half an hour went by I started doing the important Windows updates including the optional ones. After the updates that was when my computer started crashing. I should also mention that my laptop has become unresponsive when I re-installed Windows 7 before. As for the RAM and Hard drive. yes I have ran HP diagnostics on both of them when I press esc during boot-up and I have also done a memory test in the bios as well. As for overheating, I used to have an overheating problem before until I cleaned out my fan with a compressed air duster for computers but at the time my laptop was still freezing/crashing. Also ever since my laptop hasn't been getting hot to the point when it does overheat and if it ever does when I go to boot up it would even say that my laptop has shut down due to overheating. But rarely sometimes it would say that my battery is under low capacity and needs to be replaced.