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Windows 7: Windows freezes after log in- no error messages/codes

26 Jul 2013   #11
madskillz253

windows 7 64 bit
 
 

Quote   Quote: Originally Posted by Willowisatree View Post
Quote   Quote: Originally Posted by madskillz253 View Post
To be honest your laptop could be overheating or you could have unnecessary start up programs
msconfig in the search box then STARTUP will tell you that
If it was an overheating issue then would my computer still run in safemodes?
overheating could be a result of too many taxing start up programs. just a thought. you can check by
going into msconfig and seeing if you have unnecessary start up programs.
Also i have had an issue with my laptop once where it was over heating and i found out some how the voltages on my cpu were set too high and i lowered it back to default so that helped.
i suggest following ^^ his suggestions first then if not, check your cpu temp.

EDIT: well then if it is overheating it could just be incorrect voltage settings. you can download open hardware monitor and check the temp.


My System SpecsSystem Spec
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26 Jul 2013   #12
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Download the next two programs

RogueKiller for 32bit <==== Download Link

RogueKiller for 64bit <==== Download Link

Click on one of the links above that goes with your Windows 7 bit versions

Save to the Desktop.

Close all windows and browsers

Right click on and choose

Press: SCAN

Press: Delete

provide the RKreport.txt (Mode: Scan) in your reply.

Run Malwarebytes

Download Link MalwareBytes

When the installation is done uncheck Enable free trial of Malwarebytes (see image below )



Update the definitions and do a full scan

On the Scanner tab:
Make sure the "Perform Full Scan" option is selected.
Then click on the Scan button.
If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
Make sure that everything is checked, and click Remove Selected.
When removal is completed, a log report will open in Notepad.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply and exit MBAM.
My System SpecsSystem Spec
26 Jul 2013   #13
Willowisatree

Windows 7 Home Premium 64 bit
 
 

I did try uninstalling trend micro and restarting the computer normally. It still gave me the freezing issue. I will try checking my cpu temp next and looking at what start up programs I have and see if I can remove some.
My System SpecsSystem Spec
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26 Jul 2013   #14
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Did you run the two programs I posted on Post #12
My System SpecsSystem Spec
26 Jul 2013   #15
Willowisatree

Windows 7 Home Premium 64 bit
 
 

Malwarebytes is still scanning but here is the file for roguekiller.


Attached Files
File Type: txt RKreport[0]_D_07262013_225555.txt (2.2 KB, 4 views)
My System SpecsSystem Spec
26 Jul 2013   #16
madskillz253

windows 7 64 bit
 
 

You can always try the good o'l sfc /scannow command to check and fix errors
My System SpecsSystem Spec
26 Jul 2013   #17
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Lets do one thing at a time , please .
My System SpecsSystem Spec
26 Jul 2013   #18
Willowisatree

Windows 7 Home Premium 64 bit
 
 

Here is that malwarebytes file. It did find some infected files, which I deleted. However I tried restarting the computer and am still having this freezing issue.


Attached Files
File Type: txt mbam-log-2013-07-26 (22-57-15).txt (7.5 KB, 2 views)
My System SpecsSystem Spec
26 Jul 2013   #19
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Run Junkware and Adwcleaner on Post 6

Download Junkware Removal Toolkit

Click here Junkware Removal Tool to download

Drag the JRT.exe from the Downloads folder to your Desktop

Right click JRT.exe and choose

Once done upload the JRT.txt file
My System SpecsSystem Spec
26 Jul 2013   #20
Willowisatree

Windows 7 Home Premium 64 bit
 
 

Alright.


Attached Files
File Type: txt JRT.txt (4.8 KB, 1 views)
My System SpecsSystem Spec
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 Windows freezes after log in- no error messages/codes




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