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Windows 7: cant download any microsoft fixit software

26 Jul 2013   #1
jcv

Windows 7 Home Premium 32bit
 
 
cant download any microsoft fixit software

I cannot download any software from the internet and i have the error code 0x80070424, which is about a faulty firewall I believe. i have read all about it on how to fix it. I followed all different steps but the problem is which ever fixit software or antivirus I tried to download is stopped straight away, telling me "it contained a virus and has been deleted". even from reliable website such as windows or Norton.
I even tried in safe mode, I just cant download any thing to fix it. what should I do? thank you


My System SpecsSystem Spec
.
26 Jul 2013   #2
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

jcv welcome to SevenForums

Sounds like you have a ZeroAccess virus

Download the two programs below on a PC that could download and run them one at a time on the infected PC

Use a USB flash drive to transfer the programs from one PC to another

Farbar Recovery Scan Tool


32-bit Version OS Farbar Recovery Scan Tool <==== Download Link

Drag the FRST.exe from the Downloads folder to your Desktop

Right click on FRST.exe and choose

When the tool opens click Yes on the disclaimer window .
Press Scan button.


Please upload both logs in your reply.(FRST.txt and Addition.txt)

FRST.txt and Addition.txt will be on the Desktop

Next

Farbar Service Scanner

Click here Farbar Service Scanner to DOWNLOAD

Place file into your desktop

Place a check mark next to the following options
  • ⬜ Internet Services
  • ⬜ Windows Firewall
  • ⬜ System Restore
  • ⬜ Security Center
  • ⬜ Windows Update
  • ⬜ Windows Defender
Press the Scan button

Farbar Service Scanner will create a log, called FSS.txt, on the Desktop. Upload the FSS.txt with your reply



Upload a File
Click on the Go Advanced button under the Message box . Scroll down to Additional Options then click on Manage Attachments in the Attach Files sections . Click the Browse button locate the file then click on the Open button . In the Upload File from your Computer section click on the Upload button . Wait until it finishes uploading then close the window . Then click Submit Reply .
My System SpecsSystem Spec
26 Jul 2013   #3
jcv

Windows 7 Home Premium 32bit
 
 

thanks so much, i'll get hold of another pc and follow your instructions, will let you know how I went
regards
jcv
My System SpecsSystem Spec
.

26 Jul 2013   #4
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Upload the logs when you're done

Logs
  • FRST.txt
  • ADDITION.txt
  • FSS.txt
My System SpecsSystem Spec
29 Jul 2013   #5
jcv

Windows 7 Home Premium 32bit
 
 

Please
My System SpecsSystem Spec
29 Jul 2013   #6
jcv

Windows 7 Home Premium 32bit
 
 
i did it

hello,
I followed all your steps, all went well with the scanning, and the attachements of the logs, can you see them?anything else?
jc


Attached Files
File Type: txt FRST.txt (32.5 KB, 6 views)
File Type: txt Addition.txt (16.4 KB, 2 views)
File Type: txt FSS.txt (4.5 KB, 3 views)
My System SpecsSystem Spec
29 Jul 2013   #7
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Open Notepad. Inside notepad paste the highlighted text below


start
HKLM\...\Run: [Malwarebytes' Anti-Malware (reboot)] - "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript [x]
HKLM\...\Run: [DATAMNGR] - [x]
HKLM\...\Run: [] - [x]
HKLM\...D6A79037F57F\InprocServer32: [Default-fastprox] C:\$Recycle.Bin\S-1-5-18\$5eed98481ad9ca35a61659d90ca3fd98\n. ATTENTION! ====> ZeroAccess?
HKCU\...\Winlogon: [Shell] C:\Users\ST TROPEZ\AppData\Roaming\ldr.mcb,explorer.exe <==== ATTENTION
HKCR\...409d6c4515e9\InprocServer32: [Default-shell32] C:\$Recycle.Bin\S-1-5-21-1247415735-2699395695-2455981097-1000\$5eed98481ad9ca35a61659d90ca3fd98\n. ATTENTION! ====> ZeroAccess?
C:\ProgramData\doeje8r.dat
C:\ProgramData\lol79do.dat
C:\ProgramData\9tcoqf.dat

ZeroAccess:
C:\$Recycle.Bin\S-1-5-21-1247415735-2699395695-2455981097-1000\$5eed98481ad9ca35a61659d90ca3fd98

ZeroAccess:
C:\$Recycle.Bin\S-1-5-18\$5eed98481ad9ca35a61659d90ca3fd98
DeleteJunctionsIndirectory: C:\Program Files\Windows Defender
end


Click on File select Save As

Location: Desktop
File Name: Fixlist.txt
Save as type : All Files

click on Save

Open FRST64.exe again and select the [Fix] button. Once its done it will create a new log on your desktop named Fixlog.txt . Restart your PC before you upload the log with you reply.

Then run


ESET Service Repair

When done . Drag the file to your desktop

Right click on ServicesRepair.exe choose

Click on Yes or Continue . Once the tool has completed it will ask you to restart . Please restart the PC . Upload a new FSS.txt file by running FSS.exe again .
My System SpecsSystem Spec
29 Jul 2013   #8
jcv

Windows 7 Home Premium 32bit
 
 
cant open ESETservice repair link

i'm up to: fixlog.txt on my desk top, and now I can t open the link for ESET repair, telling me, the page cant open, check the address?


Attached Files
File Type: txt Fixlog.txt (2.6 KB, 1 views)
My System SpecsSystem Spec
29 Jul 2013   #9
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Try the link again . It works now

ESET Service Repair
My System SpecsSystem Spec
29 Jul 2013   #10
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Before you rerun FSS.exe do the following


Open Notepad . Inside notepad paste the highlighted text below


Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellServiceObjects\{F56F6FDD-AA9D-4618-A949-C1B91AF43B1A}]
"AutoStart"=""


Click on File ===> Save As

File Name : ActionCenterIcon.reg

Save as type: All Files

and save it to your Desktop .


Right click the ActionCenterIcon.reg file and Select Merge and then reboot your machine

Then run FSS
My System SpecsSystem Spec
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 cant download any microsoft fixit software




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