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Windows 7: Shut down unexpectedly


27 Jul 2013   #1

Windows 7 ultimate 32 bit
 
 
Shut down unexpectedly

Windows
Problem: Shut down unexpectedly
Files that help describe the problem:
071013-22421-01.dmp
sysdata.xml
WERInternalMetadata.xml



My System SpecsSystem Spec
.

27 Jul 2013   #2

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8.1 Pro all 64bit
 
 

Hello and welcome Praveen mate just how old is this machine for starters?

You could try this if you can SF Diagnostic Tool - Using for Troubleshooting that is if you can get the machine running for the download.

The other thing is can you get into safe mode?? Tap F8 constantly on start up and run
SFC /SCANNOW Command - System File Checker

and
Disk Check
My System SpecsSystem Spec
27 Jul 2013   #3

Windows 7 ultimate 32 bit
 
 

thanx
My System SpecsSystem Spec
.


27 Jul 2013   #4

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by praveenshukla View Post
Windows
Problem: Shut down unexpectedly
Files that help describe the problem:
071013-22421-01.dmp
sysdata.xml
WERInternalMetadata.xml
Disable reboot and see if there is a discernable error message. See image for details;

Windows 7 disable reboot.pdf

HTH


My System SpecsSystem Spec
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 Shut down unexpectedly




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