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Windows 7: Explorer.exe freezes Windows 7

30 Jul 2013   #1
ben946210

Windows 7 Ultimate x64, Windows 7 Pro x64, Windows 10 Home x64
 
 
Explorer.exe freezes Windows 7

I have been having trouble of Windows randomly freezing sometimes on my desktop(first listed in specs). I figured it wasn't serious as it happen every now and then. Now, as of 2 days, it freezes every time I login. It freezes in a unique way: hard drive light goes solid but you can still click on some things or move the mouse before it will actually completely freeze. I have tried safemode which it still does the same thing unless I choose start with command prompt. So, I figure it must be explorer freezing it because it will freeze instantly if I start it using task manager. I have disabled many context menus, start up programs, and other various things to try to fix the issue. I am also having another issue when I click on the explorer shortcut in the taskbar it will say it is not associated. I have tried the exe association repairs and the registry fix from Microsoft, neither fixed the issue. I am not sure if the two are connected, that is why I mentioned it.

Any ideas what is causing the issue?

Thanks!


My System SpecsSystem Spec
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30 Jul 2013   #2
ben946210

Windows 7 Ultimate x64, Windows 7 Pro x64, Windows 10 Home x64
 
 

I forgot to mention, I have also tested the SSD using sector scanners and SMART reporting, have tried sfc scans and chkdsk and found no errors on all.
My System SpecsSystem Spec
30 Jul 2013   #3
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Take a read through this and see if it sounds like a problem you might have. I smells like some sort of infection to me.

Igfxupdate.exe forces cpu to load @ 100% - Microsoft Community
My System SpecsSystem Spec
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31 Jul 2013   #4
ben946210

Windows 7 Ultimate x64, Windows 7 Pro x64, Windows 10 Home x64
 
 

Thanks for the response. I took a look at that but I don't think it is the same issue I am having. I do not hear the CPU fan speed up when it freezes so I don't think it is doing anything with CPU. Also, I didn't see anyone saying it actually freezes like I am experiencing.


Thanks!
My System SpecsSystem Spec
31 Jul 2013   #5
mitchell65

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Try running Malwarebytes, then Ccleaner.
Malwarebytes
CCleaner Free download and review from SoftM8
My System SpecsSystem Spec
31 Jul 2013   #6
ben946210

Windows 7 Ultimate x64, Windows 7 Pro x64, Windows 10 Home x64
 
 

Hi Mitchell!

I actually ran both of those programs already, including superantispyware and spybot. All three scanners showed nothing more than simple tracking cookies. Ccleaner didn't show much of anything for registry as I have ran it many times.


Thanks for the response.
My System SpecsSystem Spec
31 Jul 2013   #7
mitchell65

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

OK Then next I would try a system restore to a point before this started to happen or better still do you backup with images like Macrium Reflect? If so use this to go back to the point before it happened
My System SpecsSystem Spec
31 Jul 2013   #8
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Monitor Task Manager Performanc to see when this happens.
You state the C: drive activity light stays lit.

Explorer.exe freezes Windows 7-task-manager-performance-7-31.png


My System SpecsSystem Spec
01 Aug 2013   #9
ben946210

Windows 7 Ultimate x64, Windows 7 Pro x64, Windows 10 Home x64
 
 

I don't think I'll be able to monitor since it freezes right away. Also, the issue has been happening so long (just got worse recently) I don't think I would be able to go back as far as I need.

From your experience, does this sound like something wrong with explorer or something its launching? Or do you think it something different all together?
My System SpecsSystem Spec
01 Aug 2013   #10
ben946210

Windows 7 Ultimate x64, Windows 7 Pro x64, Windows 10 Home x64
 
 

I have started the computer today after it sitting off for a couple of days and it has not yet frozen. I'm guessing the problem still exists so I will continue to troubleshoot, but so far, so good. I read another forum where someone was troubleshooting the issue of association error with explorer.exe. In it, the person said he replaced explorer.exe with another copy from another Win 7 computer, maybe I'll try that just in case.

Thanks for all the help this far!
My System SpecsSystem Spec
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 Explorer.exe freezes Windows 7




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