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Windows 7: Requesting HELP! Please

31 Jul 2013   #1
Navy Davy

Windows 7 64
 
 
Requesting HELP! Please

My computer started producing a two-tone sound, almost like a Windows sound of some type AND the mouse pointer/mouse freezes.

Both a soft and a hard boot produce the same results

Windows restore unsuccessful.

Installed Windows 7 disk, and tried booting with the F8 key. Windows repair and restore unsuccessful.

I now believe that I may have a hardware issue like a bad mouse or some other device. I am planning on removing components one at a time to see if the two-tone thingy stops.

I would be gratefull for anyother suggestions. Normally, my computer runs like a clock. I have not installed any new software?

David


My System SpecsSystem Spec
.
31 Jul 2013   #2
madcratebuilder

Win8/8.1,Win7-U64, Vista U64, uncounted Linux distor's
 
 

Possible corrupt mouse driver. Do you have a different mouse to try? If you use a wireless mouse look at the USB drivers.
My System SpecsSystem Spec
31 Jul 2013   #3
Navy Davy

Windows 7 64
 
 
Thank You

I did not think of the Driver, I was going to replace the mouse after work. This is a USB corded mouse.

THANK YOU !

David
My System SpecsSystem Spec
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31 Jul 2013   #4
x BlueRobot

 

When does the computer freeze?
My System SpecsSystem Spec
31 Jul 2013   #5
Navy Davy

Windows 7 64
 
 

The mouse pointer freezes, The computer itself probabbly does not.
I also here the double tone when the mouse freezes as if its getting some
kind of input signal?

Does this help?
My System SpecsSystem Spec
31 Jul 2013   #6
x BlueRobot

 

I meant what are you doing when the computer freezes?
My System SpecsSystem Spec
31 Jul 2013   #7
Navy Davy

Windows 7 64
 
 

I am actually not doing anything,
This morning I walked into the room
and heard the tones, Thats when
I knew it was frozen
My System SpecsSystem Spec
31 Jul 2013   #8
x BlueRobot

 

Was it booting up or was the computer already running? I wanted to ask, because I'm wondering if the tones are POST beeps or not, which can indicate hardware failure or a loose connection.
My System SpecsSystem Spec
31 Jul 2013   #9
Navy Davy

Windows 7 64
 
 

I understand, They are NOT POST beeps, the computer was already running fine.
I actually think this is a mouse or mouse driver problem?

Any thoughts?

Dave
My System SpecsSystem Spec
31 Jul 2013   #10
lehnerus2000

W7 Ultimate SP1, LM18 MATE, W10IP VM, W10 Home, #All 64 bit
 
 

You might have:
  • A dodgy USB socket (try a different one)
  • A damaged cable on your mouse
  • Dying electronics in the mouse itself
My System SpecsSystem Spec
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 Requesting HELP! Please




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