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Windows 7: Why will my computer only start if I hit F8 and "Disable Driver..."

01 Aug 2013   #1
blueyzfr6

Windows 7 64
 
 
Why will my computer only start if I hit F8 and "Disable Driver..."

Ok My pc was acting up so I did a re-install of Windows 7 Home Premium. It's been about 3 years. It was working fine for a couple days, and it did some updates. Ever since the Update it wasn't working right. Right now if I try to start up the pc in normal mode the screen is black. When I start it is "Safe Mode" I get a "Logonui.exe-bad image" If I hit F8 when I start the pc and "Disable Driver Signature Enforcement" it runs like a champ. I also get an error about not running "Genuine Windows". Any help would be GREATLY appreciated. IDK if this will help, but here ya go.

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {A2AC5EB5-F737-40CB-9269-9FA366397CD7}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{A2AC5EB5-F737-40CB-9269-9FA366397CD7}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-724182277-3480154710-2122422921</SID><SYSTEM><Manufacturer>Gateway</Manufacturer><Model>DX4831</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P01-A0</Version><SMBIOSVersion major="2" minor="6"/><Date>20091117000000.000000+000</Date></BIOS><HWID>807D3207018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800006-02-1033-7600.0000-3202009
Installation ID: 010910086023739920292986862344207910814456882122534905
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 7QJB7
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 8/1/2013 6:09:44 PM

Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000000A8B0
Event Time Stamp: 7:27:2013 10:06
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppobjs.dll
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
Tampered File: %systemroot%\system32\sppwinob.dll
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui


HWID Data-->
HWID Hash Current: LAAAAAEAAQABAAEAAQABAAAAAQABAAEAonZsjISxQsjwEABr+HOkwJDKXF0=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			ACRSYS		APIC1654
  FACP			ACRSYS		FACP1654
  HPET			ACRSYS		OEMHPET 
  MCFG			ACRSYS		OEMMCFG 
  SLIC			ACRSYS		ACRPRDCT
  OEMB			ACRSYS		OEMB1654
  GSCI			ACRSYS		GMCHSCI 
  AWMI			ACRSYS		OEMB1654
  SSDT			DpgPmm		CpuPm



My System SpecsSystem Spec
.
02 Aug 2013   #2
blueyzfr6

Windows 7 64
 
 

The genuine Windows error is 0x8004fe21
My System SpecsSystem Spec
02 Aug 2013   #3
MilesAhead

Windows 7 32 bit
 
 

Do you have a restore point from before the first update? It might be the easiest fix.
My System SpecsSystem Spec
.

02 Aug 2013   #4
blueyzfr6

Windows 7 64
 
 

Quote   Quote: Originally Posted by MilesAhead View Post
Do you have a restore point from before the first update? It might be the easiest fix.
No I wish I did. Also when I start it in safe mode it locks up and says "C:\Windows\system32\RpcRtRemote.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support" Thanks for the help
My System SpecsSystem Spec
03 Aug 2013   #5
MilesAhead

Windows 7 32 bit
 
 

This looks similar. If you can make a backup image before trying this fix it's always a good idea.
My System SpecsSystem Spec
03 Aug 2013   #6
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Lets try installing/updating the IRST drivers first. Please select 3rd one down in this list:

https://downloadcenter.intel.com/Det...?DwnldID=22194

After installation, reboot your system, then crate a new MGADIAG report and post it in your next reply.
My System SpecsSystem Spec
04 Aug 2013   #7
gregrocker

 

Did you use the drivers provided by Win7 in the installer and during several rounds of Important and Optional Windows Updates, after enabling Automatically deliver drivers via Windows Update (Step 3)?

This is important. If not I would consider doing the install over and this time following the same steps as here to get a perfect Clean Reinstall - Factory OEM Windows 7. Pay particular attention to installing Updates and then programs slowly over a period of days with time between each to gauge performance differences.

Also run a Clean Boot to minimize the chance the .dll error will appear for some needy freeloader that's trying to start with Win7 to spy on you. Only your AV needs to start with Win7.
My System SpecsSystem Spec
09 Aug 2013   #8
blueyzfr6

Windows 7 64
 
 

Sorry it took so long. When I first started this thread I received e-mails when there was replies. Not anymore LOL.
Quote   Quote: Originally Posted by MilesAhead View Post
This looks similar. If you can make a backup image before trying this fix it's always a good idea.
I have no idea how to make a backup image

Quote   Quote: Originally Posted by Golden View Post
Lets try installing/updating the IRST drivers first. Please select 3rd one down in this list:

https://downloadcenter.intel.com/Det...?DwnldID=22194

After installation, reboot your system, then crate a new MGADIAG report and post it in your next reply.
Did that
Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {35D71CE7-FA95-4AF2-B889-98E09899A039}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{35D71CE7-FA95-4AF2-B889-98E09899A039}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-724182277-3480154710-2122422921</SID><SYSTEM><Manufacturer>Gateway</Manufacturer><Model>DX4831</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P01-A0</Version><SMBIOSVersion major="2" minor="6"/><Date>20091117000000.000000+000</Date></BIOS><HWID>807D3207018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800006-02-1033-7600.0000-3202009
Installation ID: 016344215531080670155655206756604900467312610311586871
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 7QJB7
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 8/9/2013 3:19:30 PM

Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000000A8B0
Event Time Stamp: 8:3:2013 15:59
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppobjs.dll
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
Tampered File: %systemroot%\system32\sppwinob.dll
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui


HWID Data-->
HWID Hash Current: LAAAAAEAAQABAAEAAQABAAAAAQABAAEAonZsjLoeQsgEegBr+HOkwJDKXF0=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			ACRSYS		APIC1654
  FACP			ACRSYS		FACP1654
  HPET			ACRSYS		OEMHPET 
  MCFG			ACRSYS		OEMMCFG 
  SLIC			ACRSYS		ACRPRDCT
  OEMB			ACRSYS		OEMB1654
  GSCI			ACRSYS		GMCHSCI 
  AWMI			ACRSYS		OEMB1654
  SSDT			DpgPmm		CpuPm
Quote   Quote: Originally Posted by gregrocker View Post
Did you use the drivers provided by Win7 in the installer and during several rounds of Important and Optional Windows Updates, after enabling Automatically deliver drivers via Windows Update (Step 3)?

This is important. If not I would consider doing the install over and this time following the same steps as here to get a perfect Clean Reinstall - Factory OEM Windows 7. Pay particular attention to installing Updates and then programs slowly over a period of days with time between each to gauge performance differences.

Also run a Clean Boot to minimize the chance the .dll error will appear for some needy freeloader that's trying to start with Win7 to spy on you. Only your AV needs to start with Win7.

I think I just hit F8 and re-installed it through there...
My System SpecsSystem Spec
09 Aug 2013   #9
blueyzfr6

Windows 7 64
 
 

Oh I forgot it's a Gateway PC. When I try to fix the "Non-Genuine Windows" it sends me here Genuine Microsoft Software I call Windows and tell them the issue they say I need to buy Windows 7. I give them the Windows 7 product key on the side of my PC and they say it's not valid. Microsoft tells me to call some company for Gateway computers. They want $100 to fix it. I tell them it's there problem that the key is invalid.
My System SpecsSystem Spec
09 Aug 2013   #10
gregrocker

 

You cannot Clean Reinstall via F8, that's nonsense.

You've been given everything you need to correctly Clean Reinstall - Factory OEM Windows 7 following the steps in the blue link which will provide a perfect install.

If you install the licensed version on the COA sticker then it will always activate. We've never had a case where it didn't in tens of thousands of installs we've helped with here.

What is the licensed version on the COA sticker?
My System SpecsSystem Spec
Reply

 Why will my computer only start if I hit F8 and "Disable Driver..."




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