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Windows 7: Help and Support can't go online.

09 Aug 2013   #11
indianacarnie

 

Yes my net connection is fine now too, but still getting that message. I suspect MS servers. Try again every 15 minutes or so for awhile....... maybe it'll clear up.

We have many fine tutorials here ......... whole pages of results for internet connection problems. If your problem is just for that specific website, I'd say it was not local to you or your machine


My System SpecsSystem Spec
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09 Aug 2013   #12
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Quote   Quote: Originally Posted by Lefteris View Post
@ThrashZone My isp and internet works fine.
I'm sorry I wasn't sure exactly where you were accessing this Get online help link from,
I have no idea why it's dysfunctional, but I did finally find where it was lol,
Cheers.
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09 Aug 2013   #13
Lefteris

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by ThrashZone View Post
I'm sorry I wasn't sure exactly where you were accessing this Get online help link from,
I have no idea why it's dysfunctional, but I did finally find where it was lol,
Cheers.
It works? You can get online help?
My System SpecsSystem Spec
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09 Aug 2013   #14
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

No I can confirm the link does nothing/ No errors and doesn't seem like it's active at all,
Microsoft often shifts links to different content,
I've never found any helpful content when it did work just circular link bouncing.
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09 Aug 2013   #15
Lefteris

Windows 7 Ultimate x64
 
 

Ok thanks.
My System SpecsSystem Spec
09 Aug 2013   #16
Indianatone

Windows 7 x64 Ultimate and numerous virtual machines
 
 

Hi Lefteris. I have three windows 7 machines in front of me and they are all the same. On-line help is not working. Should replace that with a link to Seven Forums. Microsoft's problem not yours.


Attached Thumbnails
Help and Support can't go online.-no-connection.jpg  
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09 Aug 2013   #17
Lefteris

Windows 7 Ultimate x64
 
 

Good to hear. Thanks for your help Indianatone!
My System SpecsSystem Spec
09 Aug 2013   #18
andrew129260

Windows 10 Pro
 
 

Yup down for me too. When i posted earlier though asking you my first question, mine was working. Just checked now and its not. Its def. down like others have stated.
My System SpecsSystem Spec
09 Aug 2013   #19
mohavepc

Windows 7 Professional x64
 
 

Their probably trying to save server space and decided that windows seven help feature was a waste of space. (which it was in many ways). And so goes the all mighty push to Windows 8. I have found that many of the windows 7 resources on Microsoft are missing now. Just like pulling the plug on non vulnerable gadgets even though a small percentage were able to be compromised.
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11 Aug 2013   #20
Lefteris

Windows 7 Ultimate x64
 
 

Now it goes online.
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Reply

 Help and Support can't go online.




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