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Windows 7: Hibernation failed with error: The request is not supported

10 Aug 2013   #1
bbossoxx

Windows 7, 32 bit
 
 
Hibernation failed with error: The request is not supported

Thank you for the explicit instructions on how to activate hibernation. Unfortunately, I am getting the following message when entering the powercfg -h on:

Hibernation failed with the following error: The request is not supported.

The following items are preventing hibernation on this system.
There are one or more legacy drivers installed:
VgaSave
An internal system component has disabled hibernation.


PLEASE HELP!!! Can I disable the VgaSave driver?

Thanks in advance.


My System SpecsSystem Spec
.
11 Aug 2013   #2
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Welcome to Seven Forums bbossoxx. The VgaSave is a default system driver. Have you tried updating your display driver? If no help, suggest running the System File Checker

SFC /SCANNOW Command - System File Checker

A Guy
My System SpecsSystem Spec
12 Aug 2013   #3
bbossoxx

Windows 7, 32 bit
 
 
Still No luck

I ran the System File Checker and there were no errors or other issues reported. Now what do I do?
My System SpecsSystem Spec
.

12 Aug 2013   #4
archer

Windows 7 ultimate x64
 
 

Hi

I too have encountered the here-again, gone-again hiberfil.sys problem. And I too have an OS partition with a 16kb cluster size. Clearly, there is a bug in Windows 7 RTM (64-bit) that is related to cluster size, not video drivers. I have, however, found a workaround. Use Group Policy to run "powercfg -h on" at startup and "powercfg -h off" at shutdown. This keeps the hibernation file from being deleted every other reboot.
My System SpecsSystem Spec
12 Aug 2013   #5
bbossoxx

Windows 7, 32 bit
 
 

Thanks. But I have no idea what you mean by "Use Group Policy to run "powercfg -h on" at startup and "powercfg -h off" at shutdown"!!!
My System SpecsSystem Spec
12 Aug 2013   #6
archer

Windows 7 ultimate x64
 
 

I followed this link, when I had this issue. I hope you will also be able to fix your issue.

Configuring a Power Plan with Group Policy Preferences (by Alan Burchill) - Group Policy Team Blog - Site Home - TechNet Blogs
My System SpecsSystem Spec
13 Aug 2013   #7
bbossoxx

Windows 7, 32 bit
 
 

Interesting, but my system is not allowing me any hybrid sleep options or hibernation in the menu!
My System SpecsSystem Spec
13 Aug 2013   #8
YoYo155

Windows 10
 
 

Can you please upload the MSINFO32 file?

Start> RUN> "MSINFO32" without the quotes then hit [Enter].
In "MSINFO32" go to, File> Save> name it your user-name and upload.
My System SpecsSystem Spec
14 Aug 2013   #9
bbossoxx

Windows 7, 32 bit
 
 

YES!!! THANK YOU! It worked!!!!!!!
My System SpecsSystem Spec
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 Hibernation failed with error: The request is not supported




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