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Windows 7: Windows Explorer

18 Aug 2013   #341
derekimo

Microsoft Community Contributor Award Recipient

 
 

If you are getting Blue screens, follow these instructions,

Blue Screen of Death (BSOD) Posting Instructions

And an expert will be along to analyze the cause.

Just post the results back here for the time being, it can get moved later if need be.


My System SpecsSystem Spec
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18 Aug 2013   #342
Mike1957

Windows 7 Home Premium 64 bit
 
 



My System SpecsSystem Spec
18 Aug 2013   #343
Mike1957

Windows 7 Home Premium 64 bit
 
 



My System SpecsSystem Spec
.

18 Aug 2013   #344
derekimo

Microsoft Community Contributor Award Recipient

 
 

Did you let the tool run completely?

You seem to be missing the most important file, which is the .dmp

If not already configured, you may need to do this,

Dump Files - Configure Windows to Create on BSOD
My System SpecsSystem Spec
18 Aug 2013   #345
Mike1957

Windows 7 Home Premium 64 bit
 
 

which option?
My System SpecsSystem Spec
18 Aug 2013   #346
derekimo

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by Mike1957 View Post
which option?
The easiest would be to use option two, number two, and just merge the .reg file.

Once downloaded, you right click first, properties, then click the unblock button, close the properties, double click on the .reg file, and select yes to the merge, you'll have to restart after.

Also, have a look under, C:\Windows and see if you have a "MiniDump" folder.
My System SpecsSystem Spec
18 Aug 2013   #347
Mike1957

Windows 7 Home Premium 64 bit
 
 

i don't see one
My System SpecsSystem Spec
18 Aug 2013   #348
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Was anything removed after you reran it ?
My System SpecsSystem Spec
18 Aug 2013   #349
Mike1957

Windows 7 Home Premium 64 bit
 
 

nothing
My System SpecsSystem Spec
18 Aug 2013   #350
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Can you boot into Windows ?

Click on Computer . Double click your C drive do the Same to Windows folder do you see any Minidump or memory dump folder ?

If you want you could open the start menu inside type in *.dmp and see if any file shows up if not then it doesn't look like the BSOD created a dump file .
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