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Windows 7: Windows Explorer

11 Aug 2013   #1
Mike1957

Windows 7 Home Premium 64 bit
 
 
Windows Explorer

Windows Explorer keeps popping up, usually with the title music, when i X it out it pops up again and most times more than 2 or 3 will come up. Most times it will stay in background till i shut down. Any clues?


My System SpecsSystem Spec
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11 Aug 2013   #2
YoYo155

Windows 10
 
 

I'm pretty certain there is malware in the workings.

Download | Malwarebytes
  • Download the FREE version!
  • Make sure to uncheck to top check-box "activating a trial version of the PRO edition of malwarebyts".


My System SpecsSystem Spec
11 Aug 2013   #3
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Mike1957

Download the two programs below

AdwCleaner

Click here AdwCleaner

Click on Download Now button

Save to the Desktop

Right-click on AdwCleaner.exe and choose

Click on Delete and confirm the prompt.



Your computer will be rebooted automatically. A text file will open after the restart.

Upload the log : The log file is at C:\AdwCleaner[Sn].txt


Junkware Removal Toolkit

Click here Junkware Removal Tool to download

Drag the JRT.exe from the Downloads folder to your Desktop

Right click JRT.exe and choose

Once done upload the JRT.txt file
My System SpecsSystem Spec
.

11 Aug 2013   #4
Mike1957

Windows 7 Home Premium 64 bit
 
 
Thank you

Thanks for the info, i'll try them out and let you know.
My System SpecsSystem Spec
11 Aug 2013   #5
Mike1957

Windows 7 Home Premium 64 bit
 
 

No, niether one worked, and i already have the malware program.
Any other ideas?
My System SpecsSystem Spec
11 Aug 2013   #6
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

What version of Windows are you running 32-bit or 64-bit .

To check :

Click the button and right-click Computer .Select Properties .Look for System Type: which will say 32-bit Operating System or 64-bit Operating System
My System SpecsSystem Spec
11 Aug 2013   #7
Mike1957

Windows 7 Home Premium 64 bit
 
 

64 bit
My System SpecsSystem Spec
11 Aug 2013   #8
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Run

Farbar Recovery Scan Tool


64-Bit Version OS Farbar Recovery Scan Tool x64 <===== Download Link

Drag the FRST64.exe from the Downloads folder to your Desktop

Right click on FRST64.exe and choose

When the tool opens click Yes on the disclaimer window .

Press Scan button.

FRST will let you know when the scan is complete and has written the FRST.txt to file

Note   Note
The first time Farbar Recovery Scan Tool is run, it makes also another log Addition.txt


Please upload both logs in your reply.(FRST.txt and Addition.txt)

FRST.txt and Addition.txt will be on the Desktop

Upload a File
Click on the Go Advanced button under the Message box . Scroll down to Additional Options then click on Manage Attachments in the Attach Files sections . Click the Browse button locate the file then click on the Open button . In the Upload File from your Computer section click on the Upload button . Wait until it finishes uploading then close the window . Then click Submit Reply .
My System SpecsSystem Spec
11 Aug 2013   #9
Mike1957

Windows 7 Home Premium 64 bit
 
 



My System SpecsSystem Spec
11 Aug 2013   #10
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

<==== Download Link


<==== Download Link

Click on one of the links above that goes with your Windows 7 bit versions

Save to the Desktop.

Close all windows and browsers

Right click on and choose

Press: SCAN

provide the RKreport.txt (Mode: Scan) in your reply.
My System SpecsSystem Spec
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