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Windows Explorer
Windows Explorer keeps popping up, usually with the title music, when i X it out it pops up again and most times more than 2 or 3 will come up. Most times it will stay in background till i shut down. Any clues?
Windows Explorer keeps popping up, usually with the title music, when i X it out it pops up again and most times more than 2 or 3 will come up. Most times it will stay in background till i shut down. Any clues?
I'm pretty certain there is malware in the workings.
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Mike1957
Download the two programs below
AdwCleaner
Click here AdwCleaner
Click on Download Now button
Save to the Desktop
Right-click on AdwCleaner.exe and choose
Click on Delete and confirm the prompt.
Your computer will be rebooted automatically. A text file will open after the restart.
Upload the log : The log file is at C:\AdwCleaner[Sn].txt
Junkware Removal Toolkit
Click here Junkware Removal Tool to download
Drag the JRT.exe from the Downloads folder to your Desktop
Right click JRT.exe and choose
Once done upload the JRT.txt file
Thanks for the info, i'll try them out and let you know.
No, niether one worked, and i already have the malware program.
Any other ideas?
What version of Windows are you running 32-bit or 64-bit .
To check :
Click the button and right-click Computer .Select Properties .Look for System Type: which will say 32-bit Operating System or 64-bit Operating System
Run
Farbar Recovery Scan Tool
64-Bit Version OS Farbar Recovery Scan Tool x64 <===== Download Link
Drag the FRST64.exe from the Downloads folder to your Desktop
Right click on FRST64.exe and choose
When the tool opens click Yes on the disclaimer window .
Press Scan button.
FRST will let you know when the scan is complete and has written the FRST.txt to file
NoteThe first time Farbar Recovery Scan Tool is run, it makes also another log Addition.txt
Please upload both logs in your reply.(FRST.txt and Addition.txt)
FRST.txt and Addition.txt will be on the Desktop
Upload a File
Click on the Go Advanced button under the Message box . Scroll down to Additional Options then click on Manage Attachments in the Attach Files sections . Click the Browse button locate the file then click on the Open button . In the Upload File from your Computer section click on the Upload button . Wait until it finishes uploading then close the window . Then click Submit Reply .