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Windows 7: PC Lockup and Freezes when playing BF3/other games

19 Aug 2013   #1
snickersm

7 Ultimate x64
 
 
PC Lockup and Freezes when playing BF3/other games

Hello,

I usually take pride in googling and figuring out my own problems, but it seems like I ran out of theories of why my PC freezes when playing graphic intensive games. In the event logs I spotted a bug check that could assist me in figuring out why the PC crashes. Unfortunately, I do not have any experience in debugging windows dump files. I would greatly appreciate anyone who can assist me.




Attached Files
File Type: zip SF_19-08-2013.zip (468.2 KB, 4 views)
My System SpecsSystem Spec
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22 Aug 2013   #2
snickersm

7 Ultimate x64
 
 

Got it again today. I tried using the tool Whocrashed and it gave the following results:
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: unknown_module_00000000`00000000.sys (Unloaded_Unknown_Module_00000000`00000000+0x0)
Bugcheck code: 0x124 (0x0, 0xFFFFFA8006AB8028, 0xFE000000, 0x800400)
Error: WHEA_UNCORRECTABLE_ERROR

Does unknown_module mean I do not have drivers installed for a specific computer component?
My System SpecsSystem Spec
22 Aug 2013   #3
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Can you fill in your system specs fully, it will help people help you get to the bottom of your problem. How to fill in your sytem specs.
My System SpecsSystem Spec
.

22 Aug 2013   #4
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

You can see if this might apply,
Microsoft KB2859537 Update Causes BSOD on Windows 7
My System SpecsSystem Spec
22 Aug 2013   #5
madcratebuilder

Win8/8.1,Win7-U64, Vista U64, uncounted Linux distor's
 
 

One possible cause of a crash while playing graphic intensive games is the GPU overheating. Are you monitoring GPU temps? A program like HWinfo64 well allow you to have CPU/GPU and other sensor temps displayed in the tray. Are you overclocking the GPU?
My System SpecsSystem Spec
22 Aug 2013   #6
DreadStarX

Windows 8 64bit Professional
 
 

Quote   Quote: Originally Posted by madcratebuilder View Post
One possible cause of a crash while playing graphic intensive games is the GPU overheating. Are you monitoring GPU temps? A program like HWinfo64 well allow you to have CPU/GPU and other sensor temps displayed in the tray. Are you overclocking the GPU?
+1 to this comment.


Also, did you check for the latest drivers, and did you double check to see if the game was compatible? Finally, have you tried compatibility mode? I had to do this with Diablo 3 & World of Warcraft amongst many other games for my Windows 7 Computer & Windows 8 Laptop.


- Dread
My System SpecsSystem Spec
22 Aug 2013   #7
snickersm

7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Boozad View Post
Can you fill in your system specs fully, it will help people help you get to the bottom of your problem. How to fill in your sytem specs.
I filled out my specs. I hope it helps. I updated all my drivers for GPU/Motherboard/Soundcard, etc.

Quote   Quote: Originally Posted by ThrashZone View Post
I don't get a BSOD and this has been happening to me for quite sometime even before that update. I just been really busy with school and work. Had no free time to troubleshoot. Now that I have some spare time I am rather curious what could be the cause.

Quote   Quote: Originally Posted by madcratebuilder View Post
One possible cause of a crash while playing graphic intensive games is the GPU overheating. Are you monitoring GPU temps? A program like HWinfo64 well allow you to have CPU/GPU and other sensor temps displayed in the tray. Are you overclocking the GPU?
I have been monitoring my GPU using saphire trixx. I don't overclock anything. The GPU usually stays between 58-60 C. I may need to watch CPU temperature. The CPU came with liquid cooling not sure how efficient it is. I will do today/tomorrow once I am home.


Quote   Quote: Originally Posted by Dreadstar View Post

Also, did you check for the latest drivers, and did you double check to see if the game was compatible? Finally, have you tried compatibility mode? I had to do this with Diablo 3 & World of Warcraft amongst many other games for my Windows 7 Computer & Windows 8 Laptop.


- Dread
I got my latest drivers for my motherboard/GPU/Soundcard. My PC meets the minimum standards for the game. I am running Windows 7, not sure what you mean about comparability mode. Can you provide a link? Its worth giving a shot.
My System SpecsSystem Spec
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 PC Lockup and Freezes when playing BF3/other games




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