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Windows 7: Windows 7 explorer keeps crashing then restarting

20 Aug 2013   #1
unglapungla

Windows 7 Home Premium 64 bit
 
 
Windows 7 explorer keeps crashing then restarting

Guys, i've had this problem for quite some time but couldn't be bothered to fix it till now. I cant even transfer files from my external hard disc to my computer without windows explorer crashing. I've tried booting up in safe mode but it also happens, also tried sfc/scannow and chkdsk. Any help is much appreciated.


Faulting application name: explorer.exe, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: ntdll.dll, version: 6.1.7601.18205, time stamp: 0x51dba4e7
Exception code: 0xc0000005
Fault offset: 0x0000000000053290
Faulting process id: 0x%9
Faulting application start time: 0x%10
Faulting application path: %11
Faulting module path: %12
Report Id: %13

these are the details of the crash


My System SpecsSystem Spec
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20 Aug 2013   #2
andrew129260

Windows 10 Pro
 
 

If it is happening even in safe mode, this would usually indicate a problem with the actual os itself.

Try the following:
SFC /SCANNOW : Run in Command Prompt at Boot

SFC /SCANNOW Command - System File Checker

Repair Install
My System SpecsSystem Spec
20 Aug 2013   #3
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

See if this describes your actions leading to the error,
Right-click is slow or weird behavior caused by context menu handlers
My System SpecsSystem Spec
.

20 Aug 2013   #4
unglapungla

Windows 7 Home Premium 64 bit
 
 

Thanks for replying guys. I tried the sfc method but it doesnt work, while that isn't really my problem
After reading the sfcdetails, i think theres a problem with the Chinese language thing
sfcdetails.txt


My System SpecsSystem Spec
20 Aug 2013   #5
derekimo

Microsoft Community Contributor Award Recipient

 
 

My System SpecsSystem Spec
20 Aug 2013   #6
unglapungla

Windows 7 Home Premium 64 bit
 
 

Hm..my laptop is an Asus too. Too bad i dont have the Windows 7 installation disc with me.
My System SpecsSystem Spec
20 Aug 2013   #7
derekimo

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by unglapungla View Post
Hm..my laptop is an Asus too. Too bad i dont have the Windows 7 installation disc with me.
That's what I meant by common occurrence, there's a link for installation disc downloads in the tutorial.

Repair Install
My System SpecsSystem Spec
21 Aug 2013   #8
unglapungla

Windows 7 Home Premium 64 bit
 
 

Hey guys after deleting the asus web manager my problems seem to go away. But now I can't boot computer to windows it keeps asking me to select proper boot device....
My System SpecsSystem Spec
21 Aug 2013   #9
derekimo

Microsoft Community Contributor Award Recipient

 
 

Try this,

Startup Repair

It may be necessary to run it 3 times with reboots in between,

Startup Repair - Run 3 Separate Times
My System SpecsSystem Spec
22 Aug 2013   #10
unglapungla

Windows 7 Home Premium 64 bit
 
 

When I tried startup repair it said the problem can't be fixed..

Now I can't even boot my laptop without blue screening . Really need some help here as startup repair does not work too
My System SpecsSystem Spec
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 Windows 7 explorer keeps crashing then restarting




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