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Locked out of laptop
Hi all i have a small problem my mother's laptop wont let her log in all of a sudden after using the same password for 4 years she said it doesn't recognize the p/word??
I will be picking it up in about half an hour to have a look. somewhere on this site i downloaded a file that erases passwords on boot up from a cd will this work ??
The laptop is an hp (i think) with W7 it wont be ultimate as she purchased it from a store