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Windows 7: Computer freezes randomly for a few seconds

29 Aug 2013   #11
YoYo155

Windows 10
 
 

I updated my post #9.
Since I don't know which HDDs you have this is a general HDD diagnostic procedure.




My System SpecsSystem Spec
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29 Aug 2013   #12
Crazy6a3er

Windows 7 Home Premium 64bit
 
 

Strange, even I recreate the MSINFO32 file it is still corrupt or incompatible with this version of System Information.
My System SpecsSystem Spec
29 Aug 2013   #13
Crazy6a3er

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Golden View Post
There don't appear to be any .dmp files, so lets assume its not BSOD'ing for now. Try this:

1. Click Start
2. In the search box, type cmd
3. In the list that appears, right-click on cmd.exe and choose Run as administrator
4. In the command window that opens, type sfc /scannow and hit enter.

Report the output from the command window once it finishes.

More detail: SFC /SCANNOW Command - System File Checker
"Windows Resource Protection did not find any integrity violations."
Is it fine?
My System SpecsSystem Spec
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29 Aug 2013   #14
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Yep, thats OK. Now do this:

1. Click Start
2. In the search box, type cmd
3. In the list that appears, right-click on cmd.exe and choose Run as administrator
4. In the command window that opens, type chkdsk /R and hit enter.

You will be prompted whether you wish to schedule a chkdsk scan at next startup, type 'Y' and hit enter. Now restart your computer and chkdsk will automatically run.

More detail: Disk Check
My System SpecsSystem Spec
16 Oct 2013   #15
Crazy6a3er

Windows 7 Home Premium 64bit
 
 

My PC got freeze again just now but it was able to respond after waiting a few seconds. It seems like the problem hasn't been resolved
My System SpecsSystem Spec
16 Oct 2013   #16
Tweakit

Windows 7 professional 64 bit
 
 

I'm suspicious of your hard drive. If I understand matters you've been using the same hard drive for the duration of this problem. If this is so, you might try a clean install using a different hard drive. If this doesn't solve your freeze problem you can always go back to your present hard drive and continue the debug. Hard drives can be responsible for problems like this and sometimes they even test out OK. In your case as yoyo155 has pointed out, your drive shows a bad block which is further reason to suspect it as the root cause of your freeze problem.
My System SpecsSystem Spec
16 Oct 2013   #17
andrew129260

Windows 10 Pro
 
 

You could also try checking Event Viewer - Open and Use in Windows 7 under source and see if any events mention disk.

If so, the disk or the sata cable, or the motherboard controller are bad.

Try replacing the cable first, that is quick and easy. If problem persists, replace the hard drive.

Don't feel comfortable with any of that? Take it to a shop.
My System SpecsSystem Spec
17 Oct 2013   #18
Crazy6a3er

Windows 7 Home Premium 64bit
 
 

Sorry for asking an idiotic question but how do you exactly replace the cable and what cable did you mention? Hard disk cable?
My System SpecsSystem Spec
17 Oct 2013   #19
andrew129260

Windows 10 Pro
 
 

What does event viewer say? Did you look at the guide I gave a link to? Did you find any disk related events?
If this shows disk related faults in there, then I suggest the following below:


In the computer, there is what is called a sata cable. (You can do a google image search to see what they look like.)
I suggest that you buy a new sata cable and replace the one currently going from the motherboard to the hard disk.

Again, if you are not comfortable doing this you might want to take it somewhere. But I believe anyone can do it. It's easy to do.

See this video here:

How to install a SATA hard drive - HD video - YouTube

You can ignore the part about putting in the hard drive and installing it etc. Just pay attention to the parts of putting in the cable etc.
My System SpecsSystem Spec
10 Nov 2013   #20
Crazy6a3er

Windows 7 Home Premium 64bit
 
 

Sorry for the late reply. Let's see, I have replaced all 3 SATA cables but the freeze has not yet fixed. Now I'm really suspicious of my 3 hard disk. If the culprit is my hard disk, any chance to fix or repair it instead of replacing a new one?

BTW, whenever my whole PC freezes up and needs to be hard reset, I go check the event viewer and the error(picture provided) is always seen. Can anyone comprehend the context of the problem?


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