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Windows 7: Computer freezes randomly for a few seconds

22 Aug 2013   #1
Crazy6a3er

Windows 7 Home Premium 64bit
 
 
Computer freezes randomly for a few seconds

Hi all, SevenForum members! I desperately need some help over here. I had a serious BSOD and freeze problems until I was convinced to clean install my PC and reinstall the OS. Well, this method has fixed my BSOD problem but not the freeze problem. The freeze problem is somehow occurred randomly for a few seconds and RARELY it can freeze up my whole PC that I need to hard reset my PC. This problem has been irritating me now

Any reply is appreciated. Thanks in advance.


My System SpecsSystem Spec
.
22 Aug 2013   #2
archer

Windows 7 ultimate x64
 
 

Hi Crazy6a3er, Welcome to Seven Forums.

As mentioned by you that you did a clean install of OS. BSOD is gone, but the freeze is still present. When you installed OS on your hard drive (HDD), did you take the backup and format the complete HDD? Because, the freezing issue can happen by virus or malware. What normally is done that we install a new OS and the virus still remains in the parts of the HDD. Reinstalling the OS can stop the BSOD but it will start affecting the system again causing freezes, crashes and ultimately BSODs.

I will suggest you to run anti virus program, Malwarebytes : Free anti-malware download and check for any potential dangers. Once the scan is complete, check again.

If the problem still persists, you can take the backup of your HDD and format it completely and do a "clean" install of OS.
My System SpecsSystem Spec
22 Aug 2013   #3
Crazy6a3er

Windows 7 Home Premium 64bit
 
 

I've 4 HDD and I only did a clean install on C:drive where the OS was installed. I had ran Avira anti virus to full scan my PC and no virus was detected. Never use Malwarebytes, might give it a try. Thanks for your suggestion btw.
My System SpecsSystem Spec
.

22 Aug 2013   #4
nommy the first

Microsoft Windows 8.1 64-bit Professional
 
 

Hello Crazy6a3er and welcome to the SevenForums,

Although freezes and BSOD's aren't my specialty and I will most likely be unable to help you here, it would be useful for us if you could upload the .zip file created by the SF diagnostic tool by following this tutorial.


Good luck and keep us posted,
Nommy
My System SpecsSystem Spec
22 Aug 2013   #5
lehnerus2000

W7 Ultimate SP1, LM18 MATE, W10IP VM, W10 Home, #All 64 bit
 
 
Hardware?

Have you checked the HDD for errors using "Check Disc" and the manufacturer's HDD tools?

Also, check that your cables are securely seated in the HDD and motherboard sockets.

One of my SATA cables worked itself loose (somehow) recently.
I couldn't boot, or use my DVD drives, thus no repair tools.
It caused me some moments of panic.
My System SpecsSystem Spec
29 Aug 2013   #6
Crazy6a3er

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by nommy the first View Post
Hello Crazy6a3er and welcome to the SevenForums,

Although freezes and BSOD's aren't my specialty and I will most likely be unable to help you here, it would be useful for us if you could upload the .zip file created by the SF diagnostic tool by following this tutorial.


Good luck and keep us posted,
Nommy
I scanned the PC with anti-virus and Malwarebytes and it detected some malware threats so I deleted them but the problem still persists.

BTW, I have uploaded a Event Viewer's screenshot and I assume that error is causing me the PC freeze.


Attached Thumbnails
Computer freezes randomly for a few seconds-capture.png  
Attached Files
File Type: rar SF_29-08-2013.rar (544.5 KB, 13 views)
My System SpecsSystem Spec
29 Aug 2013   #7
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Your systeminfo.txt file is empty - run the tool again carefully and re-upload the information

Computer freezes randomly for a few seconds-capture.png


My System SpecsSystem Spec
29 Aug 2013   #8
Crazy6a3er

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Golden View Post
Your systeminfo.txt file is empty - run the tool again carefully and re-upload the information

Attachment 283687
OK. I have fixed it.
My System SpecsSystem Spec
29 Aug 2013   #9
YoYo155

Windows 10
 
 

Your MSINFO32 file is corrupt, upload a new version.
Start> RUN> MSINFO32 and hit [Enter].
In MSINFO32 go to, File> Save> name it your user-name zip and upload.


These entries are found in the SysEvent text file:
Code:
Event[26514]:
  Log Name: System
  Source: Disk
  Date: 2013-08-29T18:24:48.077
  Event ID: 7
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Chris-PC
  Description: 
The device, \Device\Harddisk1\DR1, has a bad block.
Code:
Event[26057]:
  Log Name: System
  Source: Disk
  Date: 2013-08-28T14:15:20.012
  Event ID: 7
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Chris-PC
  Description: 
The device, \Device\Harddisk2\DR2, has a bad block.

Start backing up your data now as your HDDs might be failing.
My System SpecsSystem Spec
29 Aug 2013   #10
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

There don't appear to be any .dmp files, so lets assume its not BSOD'ing for now. Try this:

1. Click Start
2. In the search box, type cmd
3. In the list that appears, right-click on cmd.exe and choose Run as administrator
4. In the command window that opens, type sfc /scannow and hit enter.

Report the output from the command window once it finishes.

More detail: SFC /SCANNOW Command - System File Checker
My System SpecsSystem Spec
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