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Windows 7: Windows explorer.exe, Desktop Right Click Crash

25 Aug 2013   #1
ZeroRequiemGX

Windows 7 Ultimate x32
 
 
Windows explorer.exe, Desktop Right Click Crash

Hello guys, I'm new here and i was just wondering if any of you can help me with my problem.


Whenever I right click on my desktop to refresh I always end up having my explorer.exe crash.
So here is what I did, I uninstalled the stuffs that I installed yesterday before this explorer thing happened, thn cleaned my registry with my CCleaner, I tried other stuffs too but non succeeded.

Here is the main stuff that appears with my explorer.exe

Problem signature:
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.1.7600.16450
Application Timestamp: 4aeba271
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7600.16915
Fault Module Timestamp: 4ec49caf
Exception Code: c0000005
Exception Offset: 00055403
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: abcc
Additional Information 2: abcc8f7853b48d9807d6d51eb1fa5df9
Additional Information 3: abcc
Additional Information 4: abcc8f7853b48d9807d6d51eb1fa5df9


At first I thought it was just when I was right clicking to refresh but it was actually the whole Right Clicking in the desktop in itself, as long as I right click in my desktop, it happens, its okay if I right click on an Icon in the desktop or in another folder as long as its not directly in the desktop.

I also got the explorer.exe.3720.dmp in my LocalDumps.

Please need help




Attached Files
File Type: zip explorer.exe.3720.zip (560.0 KB, 33 views)
My System SpecsSystem Spec
.
25 Aug 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hello ZeroRequiemGX.

You may follow the guide: Troubleshooting Explorer.exe Crashing Issues
My System SpecsSystem Spec
Reply

 Windows explorer.exe, Desktop Right Click Crash




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