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Windows 7: Heat Damage or Virus?

31 Aug 2013   #51
SevSaint

Microsoft Windows 7 Home Premium 64-bit
 
 

loaded computer in safe mode with command prompt.. it stopped the scan in verification phase stating "windows resource protection could not preform the requested operation"


My System SpecsSystem Spec
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31 Aug 2013   #52
redfang337

Linux Mint 15 "Olivia" x32
 
 

please open adwclener and do the following (if you believe that is what caused the problem this time around)
On the top there should be a bar that says File, Tools, and help click on the tools dropdownn menu and select quarantine Manager and restore the files it may have removed, if this fixes the problem, we will go more in depth into adwcleaner and remove the virus's

--and why safe mode? did it work i normal mode, if it does then do that, make sure you run it as Administrator via the right click menu then continue to the above instructions if it does not fix the problem
My System SpecsSystem Spec
31 Aug 2013   #53
redfang337

Linux Mint 15 "Olivia" x32
 
 

I also noticed you have Hitman Pro installed on your computer, do you know where the log for that is?
--or rather, did anyone instruct you to make one?
My System SpecsSystem Spec
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31 Aug 2013   #54
redfang337

Linux Mint 15 "Olivia" x32
 
 

Although, I'm starting to believe that the best option right about now is doing a clean install of windows, or to see if you can do a factory reset or system restore. IF you can do a system restore, we may be able to start over and fix the problem again! lol, but, about now, the best option is a clean install of windows, unless, of course, you would still like to try and crack this, but it's your choice.
My System SpecsSystem Spec
31 Aug 2013   #55
SevSaint

Microsoft Windows 7 Home Premium 64-bit
 
 

no adwcleaner didn't cause any problems, most of my recovery tools and diagnostics were not working from the start..going to try the command prompt again in admin mode and see if the scan completes..
My System SpecsSystem Spec
31 Aug 2013   #56
SevSaint

Microsoft Windows 7 Home Premium 64-bit
 
 

i cant even access the recovery tools to do a clean install, and i never backuped my image to dvd this is why im trying to crack this, otherwise i would do a factory reinstall.. if i could get a legal copy of an os win 7 image and someone walk me through on how to reformat i would..after i do all i can
My System SpecsSystem Spec
31 Aug 2013   #57
redfang337

Linux Mint 15 "Olivia" x32
 
 

okay, just to clarify, you can boot normal, in safe mode, ad safe mode w/ command prompt. Correct? Can you boot into Startup repair?
My System SpecsSystem Spec
31 Aug 2013   #58
SevSaint

Microsoft Windows 7 Home Premium 64-bit
 
 

i can boot into normal, with network, and command prompt, have not tried startup repair, unless thats the f8 option when you turn the computer on, then i can't since it takes me strat to load screen, all my diagnostic tools have been slowly dissappearing. im going to get the logs from hitman, just a sec
My System SpecsSystem Spec
31 Aug 2013   #59
redfang337

Linux Mint 15 "Olivia" x32
 
 

need directions for hitman?
My System SpecsSystem Spec
31 Aug 2013   #60
SevSaint

Microsoft Windows 7 Home Premium 64-bit
 
 

just ran hitman pro. it was disabled but it had a feature to enable it since it stated a virus had disabled it or something like that, this is the log i got


Attached Files
File Type: log hitmanpro1.log (8.9 KB, 2 views)
My System SpecsSystem Spec
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 Heat Damage or Virus?




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